Unified Communications Infrastructure

I would like to ask that when I install multiple languages - i.e. Chinese and English, within the Unity system, how can I or user switch the greeting between these 2 languages?Moreover, would the TTS detect which language the email content is and TTS...

We have 6 lines (seperate ext) on 7960G phones with roll over effect, but only one line, 1 have a voicemail box. We would like to foward noanswer on 2,3 4, 5, 6 to voice mail 1. Is this possible? We setup 2,3,4,5,6 noanswer to go to 1, but we could n...

What would happen to MWI status if either the Call manager or Unity system was to crash, i.e would the status be as they were before the systems crashed.I suspect the MWI status would be correct after the mapi client logs onto each mailbox and chec...

When some users try to access PCA, they get a IIS 4.04 error. Adding the server to be a trusted site on the users computer seems to solve the issue. Why do the clients need this setting to allow access to PCA. We do not use SSL. Any help you can prov...

I have a subscriber asking why when listening to a message he can't just press "5" during the message playback to forward it on to another subscriber but needs to wait until the end of the message before he can forward it on. They were able to do tha...

I want to replace the ICS-7750 to MCS platform and question for the greeting wave file migration.I'll create exactly same Call Handler name in the new system. Can I just copy the wave file from old system ?Thanks,

Is is possible for the Unity Automated Attendant to dial any arbitrary extension? It seems that you can only dial an extension for subscribers.A client has some phone users that don't have voicemail. They still want the user to be reachable through...

Hello,I have a Unity 4.04 VMO setup with a Nortel Meridian-1. It is licensed for 900 users and 10 ports. After ring no answer the greeting is played, as soon as the greeting is finished Unity hangs up and does not allow you to leave a message. There ...

I have a unity db transaction log that has grown to 7Gig and is causing system errors. I have looked at several other systems and their log is under 3 meg. The settings on all the machines are set to grow the file automatically by 10%.How can I backu...

Are these supported on all Unity hardware platforms? I have a requirement to install on a 7825.Cheers,NJ.

Hi,We have an issue with calls being forwarded to Unity by a legacy Mitel switch. Basically when a call is diverted to Unity on occasion (about 1 in 3 calls) the user's default greeting is interrupted. You hear the first second or so of the user's gr...

What is the difference between Subscriber Mailbox and Unified Messageing Subscribers?

Have a functioning 4.04 configuration. Trying to verify if the 4hour limit is still valid if a Primary can not be contacted when running on Failover server.

Is there any way to totally disable the alternate greeting on a mailbox? By disable I mean that the user cannot turn it on, etc. We have some general mailbox that are used for general store after hours messages and when people go in to them to chec...

Does anyone know if there is a good PDA/software that can access the .wav files within unity? Preferrably something usable with Blackberry PDAs. ONset technology has a solution but it requires more expensive infrastructure. Call forwarding to the PDA...