Failed to get arbitor component when trying to launch call viewer in unity 4.0.3Need to trouble shoot forwarded calls
Failed to get arbitor component when trying to launch call viewer in unity 4.0.3Need to trouble shoot forwarded calls
Workstation running XP, sp1, IE 6, sp2I am logged in with my regular account, the one I use to administer Unity. However, when I connect to Unity using IE, Unity thinks I am using my admin account. I removed the IE history, temp internet file and c...
What is needed to make Unity the VM for an Avaya G3?I have looked over the PBXLink Doc, but someone has told me that the dialogic board will not work on WIN2003?If anyone has done this please let me know!It is AD2003, Exchange 2003, Unity 4.0(4)sr1Br...
In Unity 4.0(4) there seems to e a setting in Subscriber CoS that allows a Subscriber to reply to messages from other subscribers. Is there a way for a subscriber to press an option after listening to a message that returns a call to an external ANI?...
Does anyone know how or if Unity can look somewhere else other than the INBOX folder for Outlook For voicemessages? We have people with Outlook rules that move emails to other folders and when that happens their Handset light doesn't light up. Is the...
Hi Setup present with Unity 4.X in the network with Exchange Server 2000 coresident on the Unity Server itself and network uses only Voicemail and not unified messaging. DiRT Tool when used for backup will it backup the Exchange Users/ Message Store ...
I have a user complaining that when people call him and end up being transferred to voicemail because of RNA, they sometimes get a loud screaching noise during the transfer process. Any ideas what to look at for this? Unity version is 4.0.3sr1
Hi,We are trying to replace Unity 4.0(3)SR1 box running Japanese Win2K with another box running English Win2K. I installed same version of Unity on the box running English Win2K with another host name other than the Japanese Win2K box.I ran DbWalker ...
Is there a way to integrate Active Directory to CCM 4.0?
when I dial an ext number and it is forwarding to Unity Operator and the operator will ask to leave a message, where can I find those messages? because the particular ext number that I dialed does not have a unity account but still I can leave a mess...
We tried to generate reports and when we click on the Run Subscriber Reports the message is saying the report successfully queued but on the status it says error, and we also tried to look under commserver\reports folder and it was not there, any ide...
I am running CME/CUE on a 2811...All of my times/clocks show the proper time and synchronization..However, when my voice mails are played back, they reflect month day and time that I have not set...Is there a way to override the timestamp on CUE..I h...
We have a customer that rebooted their Unity server this afternoon. When the server booted back up Unity did not start and the following error is seen repeatedly in the app log. Event Type: ErrorEvent Source: CiscoUnity_AvCsEvent Category: NoneEvent ...
Unity 3.1.5, Exchange 2000 SP3 offbox, W2K SP4, Issue adding a new user(s). When adding a new user in the SA, I can select Import user from Exchange and find the user, but when I hit OK, i get "an unrecognized error has occurred, the new user was no...
I have a dual integration between a Cisco Callmanager and a Nortel PBX. I need to move some of the ports that I have for the Callmanager over to the PBX. Is this something I can do on a server in production, or should I take it offline? Also, is t...
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