Unified Communications Infrastructure

Hi All,Does Veritas Backup Exec 8.6 or later qualified for backing up Unity failover 4.X? Any documents refer to this issue?-----------------------------------------------Refer to the White Paper: Backing up and Restoring a Cisco Unity System"The pro...

An orphaned subscriber account was created during a DiRT restore. The user was no longer with company so mailbox didn't exist when DiRT restore was performed. The name had been changed to a new user so now there are two entries with the first and las...

Hi all,Customer has run Permissions Wizard and says the OU for everything is "UnityUsers", runs Permission Wizard successfully then goes to add a new subscriber through Unity. Unfortunately, the user gets created in the "Users" folder instead of the...

I have a customer that has Unity 2.46VM.We are going to install a new 4.04 Unity server (exchange2000 on box)Can I use the Migrate subscriber data tool to move the old Voice messages to the new Server and if so should I use the tool that is listed un...

I am in the process of purchasing an additional Unity server for my company and have a few questions. First, the configuration I am looking at using as detailed in the URL: http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_data_sheet091...

Is it possible for a telephone number to be shared for voice and fax.Customer wants to have a single number published on business cards. CallManager handles calls as normal but Unity would have to recognise an incoming fax message.This document sugge...

We currently have Unity 4.0.4 with exchange 2000 and exchange 2003 off box. We have subcribers homed both on the exchange 2000 and on the 2003 box. Exchange 2003 server is the partner server to Unity. Unity is also integrated with CCM 3.3.3sr4. ...

IOS version 12.1.5(T15)RSP4Chassis Interface.4 VIP2 R5K controllers (1 FastEthernet)(16 T1)(2 ATM).1 FEIP controller (2 FastEthernet).3 FastEthernet/IEEE 802.3 interface(s)16 Serial network interface(s)2 ATM network interface(s)

I have a customer who would like to dual-integrate Unity UM into their existing I3 Customer Interation Center via SIP. The other switch would be a CM 4.x cluster integrated via Skinny.Looks like I3 supports SIP integration. I'm wondering if this has...

How do i get "Start" and"Shutdown" option enable? These two items are grayed out in our system.Help?

I'm reading the Unity 4.04 installation guide. It says that you must install Exchange 2003 administration software on the Unity server when setting up the box for Unified Messaging with "off-box" storage. Does that Ex2K3 CD come with Unity (like i...

Hello,I need to install Cisco voice connectors on an old 2.46 Unity server and a new 4.04 Unity server. Is this process disruptive to Unity operations (require a reboot, or services shutdown) Thanks

After performing an upgrade from 4.0(3) to 4.0(4) the following strange things started to happen.Whenever trying to use the Bulkedit utility, all mailboxes end up getting this error below.(error) this subscriber is missing notification devices! This...

I am looking at changing the licensing for a customers server. They are going to VM from an existing UM setup. Exchange is on box. I am planning on using DiRT but I was wondering if I need to reinstall everything? I would like to just backup usin...

I am unable to open the Unity Tools Depot and I cannot find DPT in the commserver/utilities directory and dbWalker needs to fix:1203:(error) The primary call handler for this subscriber has it's AdministratorObjectID value set to point to a different...