Hi , I have Unity 4.0.3 and configured a Call Handler with a normal message and a closed messages but the system doesn't switch when we are in closing period .What can be wrong ?Olivier
In our old version of Unity I use to be able to hit the # key to skip the attendants (computer Voice) voice and listin just to my voice messages. With the new version Unity 4.0(3), I lost that ability.Question: Where in Unity do I configure this?
We are going to change the partner server from Exchange 2000 to Exchange 2003. In view of this, we have already upgraded the Exchange Admin software and re-run the permission wizard. What should I do with mailbox accounts in the present Exchange 2000...
Is there any way of enabling email notification On unity from the bulk edit tools or via the greetings administrator when dialling into voicemail. Currently the greetings administrator only allows enabling notifcation for pager, home phone, work phon...
If we wanted to have a call handler and/or voicemail option to transfer out to a direct number, is this possible? For example, the voicemail would say push 1 if this is an emergency (which would dial a outside cellphone directly) or push 2 to leave a...
Does this kind of integration work between unity and callxpress. I know that Cisco doesn't offically support this, but AMIS is a standard and you would think it would be possible.Thanks,Jim
I am troubleshooting a delayed MWI issue between Unity and Exchange from what it looks like so far and was looking at previous forum postings, and in another thread someone had said to use the MBXSuite program in the \CommServer\techtools folder, but...
I have setup Unity to CallManager but I need to verify some items with Ericsson integration. I know that I need a voice card but what exactly are the ports used for? I see 4, 12 and 23 port models and of course the more ports the more they cost. Are ...
Running 2 networked Unity 4.0.4 (same domain, both running FO for a total of 4 servers), and am having a problem with subscribers being replicated in duplicate into the GlobalSubscriber table. When this happens, callers cannot transfer to the extens...
Here's the situation. Please let me know if I'm understanding everything correctly.Two data centers, Europe and CONUS, have centralized Exchange servers to support remote offices. Most European remote sites have average response times ~150ms, but A...
HiA question regarding CUE 1.1:Does Unity Express support message notification to page or Email? I looked through the administration guide, it looks no where to mention on message notification that can be done as in Unity 4.x.Can anyone provide some ...
Hi !1) How Unity distinguish e-mail, fax and voice messages when it checks subscriber mailbox ?2) When Unity checks subscriber mailbox for new messages it looks only in Inbox or in all folders ?Thank youSergey
Greetings all,As stated, we're running Unity 4.0(3) partnered with an Exchange 2003 cluster (using the cluster IP address). We run along just fine and dandy until we move the Exchange resources from one cluster node to another. At that point, Unity w...
Hi all,I have a few questions before upgrading a server to 4.0 from 3.1.3 and installing a new 4.0 server. We currently have 7 Unity servers all running 3.1.3 with digital networking. We plan on upgrading one server to 4.0 and installing a new serv...
In this situation, when using the bulk import wizard am i only concerned with the vm-BStevens alias?Cisco Unity Voice Messaging is installed into an existing Active Directory structure with user mailboxes stored on existing Exchange server(s). Voice ...
