Is there any reason to install the CallManagaer Auto Attendant when I have Unity 4.03 installed? I think that I can do it all through a call handler.--Patrick
I have a new Unity install where the customer wants and Autoattendant after hours. During business hours they want the call to just ring through to the extension. They have 4 analog lines coming in to an MGCP voice gateway with FXO ports with the Att...
Hi,I am using Unity 4.0(2) integrated with CCM 3.3(2) and Exchange 2000 server (outboxed).Problem is that I need to change the behaviour of calls when we dial any subscriber. If that subscriber is busy then it should prompt for busy message and if su...
this is not a unity issue, but it's voice mail related question. I think maybe someone from here has this kind of knowedge to help me out. Scenario:tranditional pbx with a third party voice mail system(non ip), ip phone with ccm use cisco gateway con...
Dear All,My Unity has 25 voice mail user account now. I would like to add 25 more account to a total of 50 VM.What license or product should I purchase?Thanks and Regards,C.K.
When I set up Unity originally I use a single account for administration, installation etc... Now I need to change the password for this account. It is just a matter of going into Active Directory and change the password of the administrator accoun...
I have network-base voicemail system,how I can use it with Cisco CallManager ?Becouse I have source codes, I can modify it to handle SMDI messages.Can I add h.323 ports to CCM ?Maybe a don't need use smdi ? Can connection to h.323 with destination nu...
The Unity design guide states up to 10 message stores per Unity serverwith Exchange 2000. Does anyone have any documentation from Cisco ifthis metric has changed with Exchange2k3?Here is my client scenario:*Unity 4.0(3) UM server deployed as a Win2k ...
Suddenly our opening greeting stopped working. I am playing the openinggreeting.wav file and it looks good. But whne someone calls in that time it palys cisco default opening greeting. I tried to create another one also that did not work. We have uni...
What are my current options for harddrive backup? Anything other than an OS reinstall w/DiRT?I have someone who would like to do an offsite drive image, then direct swap out in case of failure.Anything like this possible?Thanks for all assistance./D...
unity 3.1(6)exchange 2000 sp4phone users, press messages, they enter the password, but then nothing happens, silence.does not happen all the time. so it works OK most of the time.
Hi,My customer has Unity 4.0(3) via on-box VM-only configuration. They want to know if it is possible to retreive a VM from a Subscribers message store Exchange Mail Box. They need to access the voice message in its native (.wav?) format in order to...
