Unified Communications Infrastructure

We have a requirement for a Unity server to participate in a unified messaging pilot. The AD domain will be a seperate entity onto it's own, and we will likely be importing AD users into this new Unity server. The question is: Can this new Unity serv...

Hi. After upgrade from unity 2.4.6 to 4.0(3) I'm seeing the following errors in the Windows Event Viewer. Unity seems to be working as usual but I don't know why this error appears constantly.Event: CiscoUnity_Miu Cisco Unity's telephony component h...

Hello -This security hotfix is for Outlook Express, which exists on the Unity server but is not used. I just installed other security hotfixes on my test Unity server running 4.0(3). The Outlook Express executable is version 6.00.2800.1106. My prod...

I am having access problem into a standalone server that is not so frequently accessed by my team. When attempting to log in to the saweb, I get this message: Access deniedYour Windows Domain Account [XXXXX\yyyyunityadmin] is not associated with a ...

Messages in mailbox, no light. Resynch doesn't work. X is in the MWI field on the messages link of subscriber. Profile page has the extension in the proper field. MWI works fine on all other users. I found a duplicate mailbox in exchange and deleted ...

I can't hear any ringback tone when calling to an IP phone from a Nortel Digital. I have a PBXLink and a 4 port dialogic card carrying the actual analog signal. Is there a setting on the CCM that I need to configure in order for this to work right? M...

Does anyone know the latest expected release date for Unity 4.0(4)?

I currently have 2 sites being serviced by one auto-attendant. A few times per day a caller in the remote site auto-attendant tree hits 0 and goes to the main site operator.I have done the following to mitigate:1. Key entry for 0 on all subscribers, ...

I am having a little trouble getting Unity to answer an incoming DID call. I am using Callmanager 3.3(3) and Unity 4.0(3) being integrated by TSP version 7.0(3b). Occasionally a call will get through seemingly when the first coulple of voicemail po...

I am currently preparing for a Unity 2.46 to 4.0(3) upgrade and was looking for any issues that could come up with the plan. The biggest issue we are facing is we are working with another vendor who is doing an active directory install at the same t...

I have two Unity servers, one has Exchange on box and the other has Exchange off box. I am wondering how to set these servers up so that I can forward messages from one to the other. We are running Unity 3.X and 4.

We see reportdb.bak under commserver grows very fast. It's almost 2G rignt now. How does the system generate a bak file under commserver? We use dirt backup the database inclding reportdb, but I think this should be different. How can we disable this...

I am installing a new MCS 7815 to run Unity 4.0.3 VM Only and I have a few questions.1. Is failover supported in a VM only installation? I've seen some post that say it is supported with Exchange off box. Exchange off box makes more sense, since if...