Unified Communications Infrastructure

I have a client that needs incoming calls to the main number to ring until answered but to go to the call handler only after hours. I'm not aware of any scheduling component to CallManager so I think this would need to be done in Unity. Is this possi...

Hi Guys,Can anybody answer me this quick question?How do you get the ringback feature to work with Unity? When I call a user and they are engaged my call is forwarded to Unity. I get the option to use Ring Back but it disappears within a millisecon...

I did get this error on Unity log files, however, there were no errors on the Exchange server.3/25/2004 12:25:12 PM AvUMR_MC Information UMR Thread Error 104 N/A UNITY SERVER MAILSERVER Not Avilable. Messages for Alias [vm-yvillaucencio] could'nt be...

HiA customer of mine currently has a Unity 4 server we initially setup for unified messaging with their exchange system. The company was purchased and their email was taken over by the new corporate exchange system which exists on the other side of t...

Hi,We are comparing Unity VM only and UM licensing.UM appears to be twice as expensive as VM only. As I understand it, a runtime version of Exchange is provided with VM only, not with UM.Given this, where does the Unified Messaging cost come from? ...

Hi, I'm about to upgrade a Unity 246 system to 4. When I try and run the DBWALKER utility installed from the 401cd - 246 upgrade version (or original) I get a Runtime Error2147220299(800404b5) Method "~" of Object "~" failed.Unity is, and has been w...

Looking for some insight from the Unity Gods(tm) from an issue my customer presented to me. Unity 4.0(3)ES28, Domino 6.0(2) message store.This system was deployed in December, and has been operating mostly trouble-free (other than the occasional, dc...

I am trying to use Unity as a VM system for many Merlin Legends. The only way to get the station called is to choose Integrated VM which causes the Merlin to use in-band DTMF signalling. I know that a Unity can be directly connected using Dialogic ...

We are having a strange problem with our new installation of Unity Unified with Lotus. We can not access NEW messages via the phone. We can access new messages via the client with no problems. If we read the message in the client, we can go to "saved...

We currently have unity 3.15 with exchange 2k as the message store. We recently SAN attached our exchange box and want to move the store to the SAN. Is there anything we need to look out for with the unity integration piece? We don't plan on renam...

Is there any way to compact the priv1.edb? Ours has grown to 17.1 GB and no one can access their mailbox. We've been told to upgrade to Exchange 2000 enterprise version. Is that the only fix?

I am trying to save a very important voice mail to file and send as an e-mail. Is there any way I can save my voice mail to any audio file? If I do where can I find the individual person's voice mail in Unity server?