Unified Communications Infrastructure

Hello -Has anyone done any scripting for Freedom Scientific's JAWS screen reader software for the Unity VMO client to play voicemails in Outlook? An alternative question would be has anyone done JAWS scripting for playing voicemails with just the Wi...

Unity 4.0 on Exchange 5.5 <br>We need to offer a second language on unity but it is a First Nations language which is not available on the language packs. Who would we contact to obtain information on changing one of the existing languages over to ...

I will be moving my message store from Exchange 5.5 to Exchange 2003 this coming weekend, I know this is done from within the configuration setup wizard, I also know that Exchange 2003 system manager needs to ben installed on the UNITY server for thi...

Has anyone set up viewmail to work with a Macintosh? If so, what version does it use. I am by far not a Mac expert, any help would be very much appreciated.

I have a Unity 4.03 Voicemail only server, integrated with CCM 3.3.3sr4a. When the customer searches for subscriber last name "Tellers", Unity wants more letters. There are 10 subs with last name "Tellers" (it's a bank) and the customer wants to kn...

Hi,I wanted to install Unity 4.0(2) in a lab environment for testing purpose.I am planning to install on a system with 512 MB memory,Pentium III processor,20 GB HDD.Is this sufficient or is Unity hardware specific.Is there any Unity training doc(not ...

Unity 4.03 UM failover system. Works fine for most users but on some clients the VMO (4.03b) hangs when trying to configure it. It causes Outlook to hang and then eventually will ring Unity with no answer for 2 minutes and then Unity answers but with...

A user gets a voicemial, forwards this voicemail via Outlook to another Unity subscriber. This forwarded voicemail does not preserve itself as a voicemail and hence, cannot be checked via the phone. Is there any way to make sure forwarded voicemail...

I have a UM system (4.03) with Exchange 2003. We have not deployed vmo yet and so people are playing their vm on their pcs using a number of programs, winamp, musicmatch, quicktime, and windows media player (wmp).To my question, I have more than one ...

I have a client that needs incoming calls to the main number to ring until answered but to go to the call handler only after hours. I'm not aware of any scheduling component to CallManager so I think this would need to be done in Unity. Is this possi...

Hi Guys,Can anybody answer me this quick question?How do you get the ringback feature to work with Unity? When I call a user and they are engaged my call is forwarded to Unity. I get the option to use Ring Back but it disappears within a millisecon...

I did get this error on Unity log files, however, there were no errors on the Exchange server.3/25/2004 12:25:12 PM AvUMR_MC Information UMR Thread Error 104 N/A UNITY SERVER MAILSERVER Not Avilable. Messages for Alias [vm-yvillaucencio] could'nt be...

HiA customer of mine currently has a Unity 4 server we initially setup for unified messaging with their exchange system. The company was purchased and their email was taken over by the new corporate exchange system which exists on the other side of t...

Hi,We are comparing Unity VM only and UM licensing.UM appears to be twice as expensive as VM only. As I understand it, a runtime version of Exchange is provided with VM only, not with UM.Given this, where does the Unified Messaging cost come from? ...