I have a UC520 (I know it's EOL long ago) but I was wondering if it is still possible to buy a support contract so I can have access to software downloads for IOS/CME/CUE?I would like to update the CUE to a newer version.
Hello everyone, I am at this moment changing the network domain for a customer.I began with the publisher.show network cluster and diagnose module network are ok.show itl are ok with my tftp server (those I haven't yet change but they show the good d...
Hello,We have had a UCM. v10.5.2 running for several years using VMWare currently VMWare Fusion Professional Version 11.5.3. Recently UCM is consuming significant internal ethernet bandwidth to the point where email and web traffic is significantly a...
I've been asked to use Jabber to connect to a service. I'm running Mac Os 10.15.4. I have tried with Safari, Chrome, and Firefox. I same the same problem with each. I have also tried on a second Mac with similar specs and have the same problem. I ge...
Hello,We are facing the following issue. While searching in the Global Directory for First name of specific user only I am getting an error message: "XML error [4] Analysis error", but can search other names ok... Tried on several desk phones , all ...
Hi All, I have a project to upgrade Collaboration Cluster which contains (Call Manager, Prime Collaboration Deployment and Standalone PLM), from 10.5 to 11.5 Do you have any suggestion, which one should I upgrade first? Thank you,Best Regards,Rinaldy
Hardware Cisco ISR4331Software versionCisco IOS XE Software, Version 03.16.05.S - Extended Support ReleaseCisco IOS Software, ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 15.5(3)S5,Getting Ip Trust List Authentication failed for Incoming R...
Hi, I'm quite new to voice and collaboration. I would like to know how to definitively disable music on hold. I set the Run Flag to NO on the Music on Hold Server. It worked for a few days, and now the music is back Please help!
Hello,does anyone know if the CUCM 11.5 or 12.5 is capable to generate a SNMP Trap or a Syslog message when it can´t connect to cloud services like APNS or Cisco Smart License?If yes, could you provide some tip regarding the message itself, possible ...
I am finding that the CUCM/IM&P 11.5(1) SU2 servers is having a strange issue. We have a couple of users that are not searchable by name, they show as offline. But if we search by the email address then we can see the users and chat with them. I am n...
Hi All, We have a Cube HA deployment with 1 sip trunk. I have configured one inbound and one outbound dial-peer to the same sip trunk and it's working fine.We want to add 2nd sip trunk from the same ITSP. I plan to add second inbound and outbound dia...
Hello! I am asking advice on what would be the best practice in this scenario: Inner DN numbers are 7 Digits longFor the numbers to be routable inside the network with other PBXs, they need to be 13 digits. The first 6 are for routing and are alway...
Hello Guys, We are facing an issue with Jabber MRA. Customer is having Public Domain as abc.com. collab-edge SRV records and A record for EXP-E Public IP is configured correctly on Public DNS. Required ports are open. When we try login over internet ...
Hi guys,In the existing cluster there is multi-san tomcat certificate given by CA. New added subscriber only taken tomcat-trust, but does not have the same tomcat certificate. It is using self-signed tomcat certificate. I cant upload multisan tomcat ...
Hello, I'll open a TAC case for this question as well but I'm interested in what you all have to say. We're looking to upgrade our CUCM, CUC, CER, IM&P, infrastructure this year. I've gone over and over the CSR Compatibility Matrix and I was wonderin...
