Hello Everyone,Looking for a little assistance on a lingering issue, we have a mailbox that is linked to an extension number as well as a DID. When a call comes in on the DID (E164 number in the config) the envelope plays the extension number as the ...
Forum Posts
Resolved! IM&P critical services?
while checking a customer IM&P health i got this warning in rtmt Service operational status is DOWN.Cisco XCP Directory Service,Cisco XCP File Transfer Manager,Cisco XCP Message Archiver,Cisco XCP XMPP Federation Connection Manager. customer jabber ...
Hi, My Cisco Expressway servers had singed the Godaddy SAN cert. and showed the expired.Now, I am going to renew the cert. on my Expressway Edge server.It allow me to upload the new server cert. and it must also upload the private key, but I have not...
Hello, we seem to be having an issue with the CLID not showing up correctly for our CCB calls and I was hoping someone could shed some light on this for me. We're running CVP 9.0(1) and in our CallbackEntry script we have a Decision node that checks ...
Hi all,I see CUCM voice ports as the calling DN in RTMT trace logs. I am trying to understand how a CUCM voicemail port can be the calling DN of an outbound external call? I don't see any Call handlers that are transferring calls to external numbers...
4 times a week, I have to change the number of call forwarding in "Unified Communication Self Care Portal", Version 11.5.1. In case it's not clear, let me describe it. 1. Open "Unified Communication Self Care Portal" at https://my_cucm.mydomain.com/...
Resolved! CUCM - MTP (Software/Hardware)
Hello, I have about 15 remote sites and 2 data centers. The data-centers both have CUBES that connect to the PSTN via provider SIP trunks. Each remote site also has an SRST. I have always assigned MTP via the MRG list for each site preferring the ...
Hello all,As we all know in the IT world, everything needs to be rebooted at times and CUCM is no exception. What is a good guideline to rebooting CUCM? Does Cisco have a specific guideline? I was trying to look through the SRND's for 7.x and 8.x and...
Hello,I am facing the following issue: when one user calls any ext in the office and not getting answer, she can hear all system messages like – the call can not be complete in Russian language whereas for others while calling same ext. the call cann...
The Cisco Unity connection DRF backup is failing frequently. Especially for CONNECTION_MESSAGES_UNITYMBXDB1.All the other parameters are backup successfully. Error : says Please free some disk space or check network connectivity. But I don't this ei...
Hi,We have an environment with Callmanager Express and several DNs, including 1010 and 1020.We need to apply the following configuration: DN 1010 should forward all incoming calls to DN 1020, EXCEPT calls originating from 1020. Is this possible to ap...
Resolved! Upgrade from 11.5 to 12.0(1)
Hello guys! I am trying to upgrade our system from 11.5 to 12.0(1), and I need to know what could be the risk. I have publisher CUCM and it has the following services: - Cisco Unified Communications Manager - Cisc...
NIM-4FXS on ISR4351 running IOS XE 16.6.6 (CME 12.0) Please note port 0/2/0 is off-hook while STCAPP status is idle instead of off-hook. The same used to work fine on 2900/3900 series routers. CG1#sh voice port summaryIN OUTPORT CH SIG-TYPE ADMIN OP...
Hi Community, I received notice from my Service Provider that certain DNs are sending only the DN (e.g. 1234) and not a valid 10 Digit number in the SIP invite. They indicated further that "The general CLID rule is the CLID field must be a dial abl...
I am trying to integrate CME with CUC, however it does not work. Reviewing the the Invite from CME to CUC, I dont't see the Diversion field. Any One, know how can enable on the CME...?
