Unified Communications Infrastructure

Resolved! I want to use (Unity Express) IVR on ISR4321. What do I need to add on (hardware module or just licensing) ?

Can anyone help me to clarify for using the Unity Express on ISR4321 ?I will buy CME (License) for ISR4321 to use for Branches only. Then I want to use IVR (Unity Express).My question is what do I need to buy more ? If tell me the part number of item...

CUCM SMart Licensing

We are planning to upgrade CUCM 11.X version to CUCM 12.X for few customers ...where different customer are ready with direct / Satellite server deployment .......My question is once the Licensing part done Direct / Satellite server & then CUCM upgra...

Resolved! CTI RP License

Configured CTI RP for VM only for our consultant virtual. Can I confirm that this scenario doesn't consume any license? Thank you.

Resolved! Does ASR 1001x support ISDN PRI E1?

I have configured controller e1 however voice-port is not showing up in the configuration

Resolved! CUCM 10.5 NTP Server Change - Service Impacting?

I have to replace the NTP server configured on a CUCM 10.5 server. I understand that this will require restarting the NTP service. Does anybody know if restarting causes a service impact (including the phones themselves that are registered). I read s...

NTP Call Manager

Hello, I have a Cisco Call Manager, with NTP configured, but there is a 3 minute difference between the time displayed on the IP phones, compared with the time of the servers. What can be the cause of it?

Added new subscriber to cluster - Phones using new subscriber dont show as 'Registered' if I am logged into any other node

Our cluster is as follows: Publisher in data centerSubscriber 1 in data centerSubscriber 2 local to help desk site I've added two screenshots, one while logged into the publisher showing the phones that are local to the help desk site using the devic...

Resolved! Enabling Mix-mode on CUCM 11.5.1SU4

Hey everyone, I've been having some trouble with a new deployment and I'm guessing I'm just missing something but for some reason I cannot get Mix-Mode to turn on in the CLI for CUCM. I'm running CUCM 11.5.1SU4 with the proper encryption license u...

CUCM LOGS SIZE EXPANDING

Hi All,need to know ,Where we can increase CUCM LOGS files, I would like to increase logs incase of any fault errors in the system.

CDR extraction stopped

Hi Community I have encountered issue in CDR wherein the CDR extraction for the month of July suddenly stops and no data was being extracted. For isolation I've tried to restart the CDR services for all nodes and after restarting, CDR for the month ...

cucm 8.6 incoming call greetings

We are running cucm version 8.6.2.22900-9. I had a request which I don't know if it is possible. the request is to play the standard greeting > phone rings > no one picks up > another greeting plays > call ends. they are looking to add that second...

how to replacement certificates in CUCM for management

Hi AllCan anyone tell me how to replace the certificates in Call manager used for the management and user web pages?Many thanksCarl

UCM customization provisioning CE-9.3.0

Hi,I was reading release note for Collaboration Endpoint 9.x https://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/software/ce9/release-notes/ce-software-release-notes-ce9.pdfin the new feature of version 9.3.0 there is the opportunity to b...

[Help] - VG fail when recording call in with mode span recording on voice gateway

Hi every oneI have a problem when use span based solutions on voicegateway . I only see have recording with call out . but call in i dont have see any log on voicegateway and after i checked recording files on recording server. i dont see anything on...

Update Cisco Unified CM Administration 10.5.2.10000-5 to 12.5

Hello everybody,I would like to update cisco unified CM Administration 10.5.2.10000-5 to version 12.5 and would like to know in detail what to do. Could you help me with that?I currently have 72 working phones Thank you

Unified Communications Infrastructure

Forum Posts

Resolved! I want to use (Unity Express) IVR on ISR4321. What do I need to add on (hardware module or just licensing) ?

CUCM SMart Licensing

Resolved! CTI RP License

Resolved! Does ASR 1001x support ISDN PRI E1?

Resolved! CUCM 10.5 NTP Server Change - Service Impacting?

NTP Call Manager

Added new subscriber to cluster - Phones using new subscriber dont show as 'Registered' if I am logged into any other node

Resolved! Enabling Mix-mode on CUCM 11.5.1SU4

CUCM LOGS SIZE EXPANDING

CDR extraction stopped

cucm 8.6 incoming call greetings

how to replacement certificates in CUCM for management

UCM customization provisioning CE-9.3.0

[Help] - VG fail when recording call in with mode span recording on voice gateway

Update Cisco Unified CM Administration 10.5.2.10000-5 to 12.5

Cisco UCS M5 and CSSM compability /lifecycle in future ALMA releases

Jabber cached credentials

Subject: Looking for Experts on Automated Scheduled Call Forwarding in

Cube in direct routing configuration, adjusting revocation-check

Switching to fix the VAPT issue

Cisco CUCM Hyper-V

how jabber only chat use ?

Adding P-RTP-Stat header to the BYE and 200 messages for call stats

Analog Trunk between TWO PABX System

Unity Connection version 15.0 upgrade via data export Subscriber issue