Hi folks, Sudden issue is reported by client that reports "DTMF tones not detected when dialed from LL calls. DTMF tones are detected if dialed from Mobile phone. I'd deep dive into cssip all debugs and found that in both the scenarios (LL & mobile c...
Forum Posts
Hi,I thought I am clear on this but not sure after worked on a customer CUCM server...I will try my best to explain. Lets only talk software based media resources (Annunciator, MOH, Conference and MTP).The simple version of my confusion: When configu...
Hello,I've looked around in this community and found a few folks asking about playing VoiceMessage.wav files on their iPhones. Some can, some can't. Those that can, it seems, may not be using G729-encoded WAVs.But, before everyone pounces:I've writ...
Hello everyone. I am looking for a role to assign an end user to be able to update the end user PIN and password of other end users. I have read the link below and was not able to find anything. Can the users PIN and password only be updated on the C...
Hello folks:I am looking for the best way to collect specific usage statistics periodically and remotely from CUCM platforms so that I can create my own custom reports. The type of information I am looking for is: CAC utilization/stats, IP trunk util...
Hi, i would like to use a VIC3-2E/M card on the cisco 1941 router expansion slot. DO i need any extra hardware such as PVDM card? what are the minimum requirements in terms of license?
Hi Folks, I need some help to troubleshoot the error message below in unity connection. " A User with the specified extension already exists in the Partition." I need to assign extension 8200 to the call handler i created.The problem is 8200 was ref...
Resolved! CUCM CUCM OnBehalfof Code is 17
Hi All, I am getting CUCM OnBehalfof Codes is 17, while i see the description of the issue is Call manager, Unified Communications Applications 17 Refer So what is mean by refer, Kindly any one help me out this. Thanks, Vignesh G
I have a CME that I am using as a centralized call manager for the CME site and 2 remote sites. The 2 remote sites have MPLS circuits, but to setup SRST the local telco services in the area are low quality and unusable. A plan was to setup SIP ...
Resolved! ESXi 6.5 with CUC - ova template issue
Hello, I would like to provision a CUC machine on ESXi 6.5 U2, but the OVA template (large or 200 users) fails. The issue occurs for CUC 11.5 and 12.5 (maybe 12.0 as well) ova templates. Vsphere webclient states "unknown error"and the end. Does...
Resolved! UCCX: Completely remove Wrap-Up Timer
Alright, so I need some help I believe. I've recently started making some changes in the UCCX Manager to alter some of the skill data and settings and such. For some reason, any call center user that I've alter now has an enabled Wrap-Up timer after ...
Has anybody used veeam quick migration to move call managers from one esxi host to new esxi host. I want to know if there are any issues. Cisco TAC stated they have not tested it so they do not support it. Veeam is telling me there it should work.
Hello there! I came to a point where I decided I want to start building my very own CCNP Collaboration lab. After googling for what feels like years, I came to conclusion that I don't know where to start. Here are some question to those of you willin...
We're trying to install CUAC Advanced when installing the application we get to the Database Wizard, clock next and get the error message Unable to connect to server as per the install documentation the DB is installed on the local server, username a...
I have been trying to set up the "Unity Connection Message Archiver" as I need to back up some messages from the system. I'm using Cisco Unity Connection, version 10.5.2.16901-1. It should not be the "unrestricted" version and as far as I can tell, i...
