Unified Communications Infrastructure

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I set up a welcome message and uploaded it with no problem.I set up a Music On Hold Audio Source with an initial annuncement of the audio file I loaded. The problem is, that when the first call enters it passes the greeting that I have collected,I...

Hi All,    The brief introduction is the users are experiencing issues with remote users connecting to conference calls. To replicate the issue, here are the steps: User1 (Logged on Remotely from home)User2 (Logged on Remotely from home)User3(Logged ...

Hi All,  We have a single common mailbox for our call-center use eg ext 8001(mailbox). When agents are unavailable to attend to the callers, callers can press 1 to leave msg --> ext 8001(mailbox). They will hear  "record your msg at the tone, when u ...

J_Vansen_S by Participant
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