Unified Communications Infrastructure

Hello, i did a import of a non-presence contact with Bulk into Presence Server. But i leave the field "Contact JID" empty. The Bulk did the import and i can see the contact in my Jabber with no Information but it shows as "( No Name )". I can't delet...

Have a question that I've tried googling but can't find anything that gives me the answer I need.   Call Manager: 10.5.2.12901-1 Jabber Client: Any   So after lots of testing I figured out how to get the thumbnailPhoto attribute to show up, but it wi...

Hi, one of our users gets an e-mail with the VM attached to it every time when someone leaves him a voice message. He has no notification devices enabled but the HTML_Missed_Call notification device. Other users with the same notification device conf...

We have Cisco's Speechview configured with our Unity Connection server 11.5.  This is not the pro version, just the basic level. We have Unity setup to not deliver the voicemail until the transcription is received. For the most part it works well. Ev...

Hi Support,   We are looking to upgrade our Cisco Unified Enterprise Attendant Console to Cisco Unified Advanced Attendant Console. Does anyone know if we can migrate user licenses from CUEAC to CUACA under SWSS using PUT or are new licenses required...

Hello All,   We have recently installed expressway C in our network but  not able to access it via GUI or SSH.   Suspecting issue with installation we have done re-installation as well.   Any suggestions or support ?   Regards, Balram

voice translation-rule 2  rule 1 /^\+25/ /0412345/   Does this mean that all numbers before number 5 should be changed to 0412345?

hi all,   i want to change my domain in presence, i already follow the step that wrote in there, "Default Domain or IM Address Scheme cannot be changed until the following services are stopped on all nodes : Cisco Presence EngineCisco SIP ProxyCisco ...

I built Call Park into a location yesterday and had it working. I selected to use one number, 5633. I could place a call, Park it on one phone then go to any phone at the location and retrieve it successfully by entering 5633*. The problem is that I ...