Hi everyone,
one of our locations has been set up with a BE6K some years ago. They had no virtual infrastructure of their own at that point, so that was the only reasonable choice.
By now, the location has grown, and they have their own set of ES...
Hi All,
We have a single common mailbox for our call-center use eg ext 8001(mailbox). When agents are unavailable to attend to the callers, callers can press 1 to leave msg --> ext 8001(mailbox).
They will hear
"record your msg at the tone, when u ...
Planning a migration of our 9.1 Cluster to 11.5 using PCD. We have a 2901 serving as our MGCP Gateway for PRI PSTN. Is there anything that needs to be done to the 2901 with the migration?
Ugh, I hate the CUCM web interface. Why is this software so ridiculously overcomplicated and difficult to use? Am I just overlooking something somewhere?
Phone died, need to replace it with an exact identical phone.
1. Devices -> Phones -> Select o...
Hi,
Is there a way to verify that the DRS backup that I took from the CUCM has not been corrupted?
I need to verify without trying to restore it. Just want to be safe.
Hi All,
We trying to integrate the Unityconenction with Office 365 and the test failed with DNS .
08:29:06.561 |1844,Creation Thread Group,{be5fac49-8f7e-4d1f-abea-61443df1430d},CsExMbxLocator,10,[CsExMbxLocator/CsExMbxLocator.cpp:1213]: HTTP reque...
Hi,
We have third-party sip softphones. There is no any problem during failover scenario. When primary node is down, registered users moves back up node.
However, we have a problem about fallback scenario. When primary is up again, we send regist...
We currently have the following implementation:CUC 9.1 --> SIP --> CUCM 9.1 --> SIP --> Cisco 3945 --> QSIG --> AvayaI am struggling to get SIP MWI to get translated to QSIG. Following the below guides, it should be working, but looking at the debug...
I'm looking at building an Expressway 8.10 solution to support the registration of home-worker phones (currently supported via The Office Extend routers that are EOL). Looking at the Cisco design docs they recommend the Exp-E has a 2 armed design, wi...
Hello ,
A client of mine uses unity connection for their out of hours greeting or message. They did not want it use a working-hours schedule because they do not have any set time for opening and closing the office. I managed to achieve this by set...
We have an old Cisco C20 endpoint that we are trying to register with our Expressway. The C20 is external to our domain so we know it has to go through the Expressway-E to get to the C. We get the following error when trying to register the C20. W...
Hi All ,I installed CUC and configured voicemail for users and system call handler but when i call call handler number i heard voicemail messagei configured CTI RP that forward all to voicemail
Hi Cisco Expert,
Blessed day!
Please help me on how to achieve this:
We are planning to migrate our IP Telephony from CUCM 8.X to ver.12 with different IP address (means parallel). However, we want to eliminate on deleting CTL/ITL of phones when...
We have a system that has a single CUCM server and a single IMP. Long story short, CUCM crashed, with no backup. Have rebuilt from scratch using the same info. However, I don't know what the IMP AXL user was before. I need to build a new AXL user...
