Unified Communications Infrastructure

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I've gotten a bit confused on what actual file needs to be installed / uploaded with regards to Phone Firmware.  For example for a Cisco 7960 (Both SCCP and SIP requirements):     What files are the actual “firmware” files?   I’ve seen .loads, .sbn, ...

aaron-saz by Level 1
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Hello all,   We have a recently deployed UCS-FI-6332-16UP fabric extender that have the QSFP-40G-SRBD Gbics loaded within the chassis and we are seeing very hot operational temperatures of over 100 degrees F. Is anyone else seeing these high operatin...

In cucm - In route list if i add second route group, automatically route list registered to second route group. But primary it is working fine. why it is failover is happening Please let me know urgently.  please find the screen shot also. 

byrappa by Level 1
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Hi,   We recently made a switch to the Microsoft Azure Cloud service for Government. We notice when creating new users their phone extension do not import within CUC.  Also, users voice mail are being transcribed and sent to our new Exchange servers,...