Unified Communications Infrastructure

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Resolved! What Software to use? Upgrade Unity Connection 8.x to 11.x

I am planning an upgrade from CUC 8.6 to 11.5.  When going through the PUT file process, I have a few options for download: UCXN11-VER-UPG-K9.iso  UCSInstall_UCOS_11.5.1.12900-21-sgn.iso Bootable_UCINSTALL_UCOS_11.5.1.12900-21.sgn.iso Which one wil...

Cisco Prime

Hello, I currently have access to our entire Cisco VoIP phone system as it was purchased through our company.  Recently we were acquired by another company who is going to bring our current VoIP system into theirs. When I asked about still having adm...

Phone Services Missing From Add New Services Dropdown Box

Hello All,CallManager: v10.5.2.13900-12I just created 2 new IP Phone Services in CUCM for an Agent's CallCenter Login. I then went back into the list of all IP Phone Services and the Service is there, so it was created/saved correctly...Then, I went ...