Unified Communications Infrastructure

Dedicate International Line for only International Calls.

There is dedicated International line which can be used for Local as well, i want to restrict this for only International calls.

Unable to register Cisco 7965/7942 with CME 9.1 -HELP

Hello, I have a Cisco 7965 IP phone trying to register to a CME ver 9.1 over the internet. I see the phone trying to register and it also shows "REGISTERED" when I do sh ephone, but the status is "DOWN" and it keeps registering and un-registering i...

TSP 11.5(1.2) Compatibility with CUCM 11.5.1.12900-21

Hi Guys , I would like to know the TSP 11.5(1.2) Compatibility with CUCM 11.5.1.12900-21 . We are upgrading CUCM from 11.5.1.11900-26 to 11.5.1.12900-21 . Please advise asap with Compatibility link. Thanks

BE6K interface de usuarios

Estimados,el BE6K tiene una interface de los usuarios (endpoints) que muestre cual esta utilizando la linea, con quien esta hablando, o información del estado de su interno?Saludos,

CUC 8.6 to 11.5 Migration

I'm trying to migrate from CUC 8.6 on a C200M2 ESXi host to CUC 11.5 on a new C220M4 ESXi host. Looks like I can't do this with PCD as I did with CUCM 8.6 to 11.5 unfortunately. So I build and installed CUC 11.5 on my new ESXI server. And I thoug...

Resolved! What Software to use? Upgrade Unity Connection 8.x to 11.x

I am planning an upgrade from CUC 8.6 to 11.5. When going through the PUT file process, I have a few options for download: UCXN11-VER-UPG-K9.iso UCSInstall_UCOS_11.5.1.12900-21-sgn.iso Bootable_UCINSTALL_UCOS_11.5.1.12900-21.sgn.iso Which one wil...

Resolved! CER 11 FXO

Hello,Wondering if anyone can help me understand the configuration on CUCM for using an FXO port as the ELIN for an ERL. I've read the admin guide several times, but something just isn't clicking.

Resolved! SRST fall-back on SIP trunk (CUBE) for ISR 4K

Hello,I remember from a conversations I had many moons ago that ISR 4K were not supporting SRST fall-back to SIP trunk (CUBE). Is it still the case? In certain countries ISDN connections are not provided by SP's and we would have the need to provide ...

CUC in an SME Environment

Hi Experts, I'm trying to better understand how CUC is integrated in an SME environment. The design is a centralised SME cluster with CUCM leaf clusters in 3 regions. All 3 leaf clusters are to share a 20K user CUC cluster. The CUC is to have a S...

CUCM/CUC 9.1.2 to 11.5

Hi I am upgrading CUCM/CUC 9.1.2 to 11.5 . According to CUC compatibality matrix it works with 11.5 . so I could upgrade CUCM to 11.5 & leave the CUC at 9.X & upgrade later . I am not sure about the licensing part though as 9.x uses ELM where 11.x us...

Resolved! Twilio SIP Trunking with CUBE

I am working on my lab setup with CUCM 11.5, a 2811 router running IOS 12.4, and a Twilio SIP trunk. I can route a call to the trunk from an IP phone without an issue, but the call won't set up. I get the following dump from the Twilio debugger (reda...

incoming caller number based call routing

We are wanting to take our 1800 number and have a list of area code/prefix for incoming calls to detect and route to a local office. We have 7 different offices. If someone calls from XXXXXXXXXX want to route to this hunt group, if comes from YYYYY...

Cisco Prime

Hello, I currently have access to our entire Cisco VoIP phone system as it was purchased through our company. Recently we were acquired by another company who is going to bring our current VoIP system into theirs. When I asked about still having adm...

Is possible make a call handler cycle when no answer?

Hi Guys, I want to make a system call handler cycle when a incoming call no answered, and then the caller who can press a key to back to the queue(or keep waiting) for waiting the someone to pick up the call, is possible make this on Cisco Unity Con...

Phone Services Missing From Add New Services Dropdown Box

Hello All,CallManager: v10.5.2.13900-12I just created 2 new IP Phone Services in CUCM for an Agent's CallCenter Login. I then went back into the list of all IP Phone Services and the Service is there, so it was created/saved correctly...Then, I went ...

Unified Communications Infrastructure

Forum Posts

Dedicate International Line for only International Calls.

Unable to register Cisco 7965/7942 with CME 9.1 -HELP

TSP 11.5(1.2) Compatibility with CUCM 11.5.1.12900-21

BE6K interface de usuarios

CUC 8.6 to 11.5 Migration

Resolved! What Software to use? Upgrade Unity Connection 8.x to 11.x

Resolved! CER 11 FXO

Resolved! SRST fall-back on SIP trunk (CUBE) for ISR 4K

CUC in an SME Environment

CUCM/CUC 9.1.2 to 11.5

Resolved! Twilio SIP Trunking with CUBE

incoming caller number based call routing

Cisco Prime

Is possible make a call handler cycle when no answer?

Phone Services Missing From Add New Services Dropdown Box

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