Unified Communications Infrastructure

I recently setup PostgreSQL for the IM compliance feature.  I noticed in the "JM" table, where all IM messages are stored, there are some duplicate/double entries.  Is this normal or am I missing some settings/configuration?

I'm looking to see if there is a way to "hide" the caller ID aspects of an incoming, external call as it's going through a Hunt Group... but then correctly display at the later destination (for us, the Reception consoles). CUCM 10.5.2   Description o...

Good morning Company is using UC520-24U-4BRI-K9. There is a need to terminate 2 ISDN BRI circuits (2-wire circuits), provided by the TEL COM provider, to UC520.TEL COM PROVIDER, terminates each one of those 2 circuits to 2 Network Termination devices...

Have an issue in the way in which missed calls are being presented using the Cisco Unity Connection Server. Currently if I receive a call but the call does not transit over to the Voicemail platform, no missed call notification is generated. If it hi...

Hi experts, What actually means when you keep partition in priority in CSS page. It would appreciated anyone explains it with example.

I have configured CN and all is working except that when an outside caller calls the DID they do not hear the MOH. Inside callers, who only need to dial a 4 digit extension do hear MOH. Suggestions?

Hi guys,We would like to know, if the CUIC has a report that shows the total maximum calls simultaneously during a day. For exemple. The call center (UCCE or UCCX) received 1000 call in a day, at 09h am, arrived 300 simultaneously, the others 800 arr...

Hi Guys, I had CUC cluster on one domain (say domain x.com) before and only one UM service corresponding to that domain. But I had to split the users in 3 different domains (x.com, y.com and z.com), thus created 3 corresponding UM services pointing t...

Hi, Just curious how most people deploy their collaboration VM's on a UCS host.Do most of you use a dedicated port for each VM or do you just use the virtual switch on ESXi?We have been using a virtual switch but using the Cisco Virtual Machine Place...

Hi all, I'm a bit of a newbie when it comes to CUBE configuration and I'm currently trying to configure an H323 trunk between the CUBE and a Polycom RPAD. The full path of the call will be: CUCM -- SIP -- CUBE -- H323 -- RPAD -- SIP -- DMA   What I c...

Hi, is there any way to create policys to prevent some devices from loggin in via MRA?   When MRA is enabled and i have a TCT Devices, i can use every iPhone. But what if i only want to allow my Company iphones?   Is there a solution for this?   Best...