Unified Communications Infrastructure

Hi All, We trying to integrate the Unityconenction with Office 365 and the test failed with DNS .   08:29:06.561 |1844,Creation Thread Group,{be5fac49-8f7e-4d1f-abea-61443df1430d},CsExMbxLocator,10,[CsExMbxLocator/CsExMbxLocator.cpp:1213]: HTTP reque...

Hi,   We have third-party sip softphones. There is no any problem during failover scenario. When primary node is down, registered users moves back up node.   However, we have a problem about fallback scenario. When primary is up again, we send regist...

We currently have the following implementation:CUC 9.1 --> SIP --> CUCM 9.1 --> SIP --> Cisco 3945 --> QSIG --> AvayaI am struggling to get SIP MWI to get translated to QSIG.  Following the below guides, it should be working, but looking at the debug...

I'm looking at building an Expressway 8.10 solution to support the registration of home-worker phones (currently supported via The Office Extend routers that are EOL). Looking at the Cisco design docs they recommend the Exp-E has a 2 armed design, wi...

Hello , A client of mine  uses unity connection for their out of hours greeting or message.   They did not want it use a working-hours schedule because they do not have any set time for opening and closing the office. I managed to achieve this by set...

We have an old Cisco C20 endpoint that we are trying to register with our Expressway.  The C20 is external to our domain so we know it has to go through the Expressway-E to get to the C.  We get the following error when trying to register the C20.  W...

Hi All ,I installed CUC and configured voicemail for users and system call handler but when i call call handler number i heard voicemail messagei configured CTI RP that forward all to voicemail

Hi Cisco Expert,   Blessed day! Please help me on how to achieve this:   We are planning to migrate our IP Telephony from CUCM 8.X to  ver.12 with different IP address (means parallel). However, we want to eliminate on deleting CTL/ITL of phones when...

We have a system that has a single CUCM server and a single IMP.  Long story short, CUCM crashed, with no backup.  Have rebuilt from scratch using the same info.  However, I don't know what the IMP AXL user was before.  I need to build a new AXL user...

Good day Sir/Madam   I have configured a Cisco IP phone not to prompt for a call out pin however when i make an external call the IP Phone displays the switch board number on external phones instead of displaying the actual phone number 

Hi All,   We are migrating CUCM-8.6 from MCS to UCS Platform using below procedure.   1. Take a backup of CUCM-8.6 installed on MCS server 2. Fresh install CUCM-8.6 on MCS Server 3. Restore Backup taken in step 1 on the CUCM-8.6 on UCS server   Exis...

I understand that Cisco generates an entry in Termination_Call_Detail record for each call that arrives at the peripheral and a Route_Call_Detail record for every routing request it processes.  How do we identify if the call has ended completely or i...

Pages 22, 352 and 353 of the following document mentions the scenarios for the consumption of RMS license http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/expressway/admin_guide/Cisco-Expressway-Administrator-Guide-X8-8.pdf Regarding the Rich ...