Unified Communications Infrastructure

Problem happens in both win7 and win10. QuickTime installed. IE11 and Firefox both play msgs OK. Using Chrome, the following error appears: HTML5 audio compatible browser or QuickTime Plug-in not found. Any ideas?  

Hi, I am looking for a testing tool that can simulate 25000 users which are using Jabber to communicate through IM/PChat/Group Chat [no voice test needed at this point]. I wish I can run these tests on my local machine, to estimate the load on the da...

Recently, my office switched to office 365 from Exchange, in this process they changed the email ID domain and structure too. Example: ------------ First name =  Peter and Last name = Parker. Old Email ID = pparker@abc.com New Email ID = peter.park...

Running Unity Connection 11.5.1.10000-6 We have a strange problem where users who re-record there standard greeting (as they go on annual leave) doesn't take affect (there old recording remains in place). I was thinking that it was not saving but I...

Hi All,When using Unity Connection to set up an auto attend (Call Handlers based AA), is it possible to upload high quality wave files instead of recording them from the admin interface.Thanks in advance

I have a Conference Now service running on CUCM 11.5 ( CUCM HQ ) with number 34559 , then from another CUCM 11.5 (CUCM Branch )  I'm forwarding  calls from 5559 ( CUCM translation pattern ) to join the conference , meaning that when you dial 5559 you...

Hello everybody, We have configured a Hunt group on CUCM (10.5.2) and uploaded a locution to use it as a greeting when the hunt group is called but now, the locution is run when all the members in the hunt group are busy. Is there any way to configu...

We just got a Cisco Business Edition 6000M and have also acquired 16 nos Cisco IP Phone 8841, 1 nos 8851 and a Cisco conference phone, i need advice on the type of unified communications licence to purchase to cover and use this devices.

Our CUCM cluster (11.5(SU2)) is running in mixed-mode. The SIP trunk to MediaSense (11.5(SU1)) is a standard non-secure trunk. The phone to be recorded (using its BiB) is set to use a non-secure Device Security Profile. Yet call recording is not work...

Dear Experts, We have customser who is using jabber and Skype for business in same domain. some users are using Skype for business and some are using Jabber or telephone. Now customer wants the dialing between both Cisco Jabber, phone, and Skype for ...

Hi CSC, I am supporting a client who is running an old Cisco Unity version 5.0(1) with ES51 installed. They are migrating to Exchange 2010. According to this Cisco support article, in order for successful migration, the latest ES must be installed: h...

Hello I have a CME 8.5 setup on public IP address. Locally all phones are registered and working. Im trying to setup 1 phone at home to connect to that CME on public static IP. In the phone i put the public static ip on the  TFTP field and the call m...