Unified Communications Infrastructure

I was looking for a way to bulk delete voicemails from a mailbox and ran across this great looking tool called Bulk User Delete. It does exactly what I want. The problem is I cannot log in. I followed all of the instructions, with one minor discrepan...

On CUCM 8.6 (part of UCCE solution). We have a specific application user setup in CUCM which is basically a jtapi association for call recording. Any devices that require call recording in our environment, need to have this application user controlli...

Hello there,I don't know if I'm in the correct section for this question.I want to create a "product" using the ELM REST API.If I use the following request, I have an error "415 Unsupported Media Type" :POST https://10.20.2.222/elm-resources/products...

Hi All, We are planning to upgrade our CUCM (2 nodes) and CUC version 8.6 to version 11.5 and we just want to know all the details that we need to consider during our upgrade. CUCM and CUC version 8.6 are currently installed on MCS Server. Here is t...

Hello everyone, I have a voicemail issue I'm looking to get some direction on.  I'm running Unity Connection version: 9.1.2 and Call Manager 9.1.2 as well.   I have two users, Susan and John.  Susan is accounts payable and John is the administrativ...

Hi, User's can no longer be imported from LDAP in Unity Connection. This stopped working for 2 of our clusters whereas on the other it works fine. Error "Üser not found in LDAP",however no issues as it works well on third cluster.Import in Call Mana...

Hi Folks, Does anyone has tried previously syncing security groups with unity connection ? I have configured the groups and AD is showing as connected and i performed sync multiple times already. But when i try to import users from AD it says "0...

Hi, We currently have cucm and IM/P 10.5 and we're looking to standardized our voice and video conferencing solution throughout the business offices. Using the current cucm for ISDN conf calls, internet for external IP conf and MPLS for site to site ...

Hi, I'm testing a Cisco TSP (Tapi) client on Win 10 connected to UCM 11.0. I'm using this guide: Cisco Unified TAPI Developer Guide for Cisco Unified Communications Manager Release 11.0(1 Also using compatibility mode in Win 8 or Win 7, I can't proc...

I've intergrated Cisco Unified Operations Manager with my ACS, it had been working. I sign on with a ACS username, however after entering my username I now get http 500 error. How do I troubleshoot this?HTTP Status 500 - -----------------------------...

Hello When trying to debug a call studio project, on the console i see: *** An error occurred during initialization of Cisco Unified CVP VXML Server. The error was: java.lang.NoClassDefFoundError:  *** When pressing the connect button on the voice ...

I have an IM and Presence server that I cannot manage backups on.  version  9.1.1.41900-1 utils disaster_reovery device list       gives the following error.   Unable to connect to Master Agent host: Presence, Port: 4040. This may be due to Master o...