Unified Communications Infrastructure

Is there a way to configure multiple service areas and user role assignment in PCP? Can the ChangeServiceTemplate batch file be used to change this information only? The format from this template is "ServiceArea1:UserRole1:Yes;ServiceArea2:UserRole2:...

Hello, We're using PCP and CUC 11.5  We have a voicemail template with Message actions 'accept and relay' and I entered the SMTP smart host (is this correct?) In Unity connections SMTP host has been configured as the same.  I want to understand why ...

I am looking to deploy a simple software based IP phone on Windows for basic phone testing in a pre-deployment (PT, CSS, Xlates, Dial-Plan, etc).  Jabber seems to be a very intense setup and phone support on Android limited.  I want to get IP Communi...

Hi all, One simple question. Is spark able to do the following task? When the message is sent to a room I want spark to start a voice call to all the members of the room and read the message for them. Is that possible? Thank you

Hello Experts, Need you advice on the below query related to Voice Gateways. Below is the product description: ================================== Router Model: Cisco 3945 IOS: c3900-universalk9-mz.SPA.154-3.M5 ================================== Pro...

Hello!  I am going to install two CUCM, one Publisher and one Subscriber, in two server with different vmware versions. One server has an old version of vmware (4.1) and the other server is new, i dont know if the version 4.1 is on sale for the newe...

i have several application user passwords that were used to integrate with presence server and solarwind server and unity , is there anyway i can recover those passwords?

Hi,i have a Call Manager cluster 8.0.3 installed in the MCS Servers, i will make an upgrade to 11.5.actually, i have a Live MOH configured in the CUCM with an adapter USB/ JACK, and the cisco sales has confirmed to me that the adapter dosn't work wit...

Hi , We have IM & P cluster running with 11.0.1 .  In subscriber IM and P service not getting started  but publisher sync service started and all are working fine. How to troubleshoot this ? Thanks in Advance

Hi every one anyone know if one specific license file can be remove from Prime License Manager 10.x Thanks!

I've completed the installation of my CUCM 11.5 using a bootable .iso file. Now I'm trying to install CUC for the voicemail and can't get it done because there isn't a bootable .iso only a regular .iso file. I've followed the instructions at http://w...

I'm trying to confirm where to set up the dialing rules for users to use the Personal Directory on their phones. Is it the Directory Lookup Dial Rules?

Hi All, Would like to understand the syntax. If there is incoming call 995XXX should it be match to this incoming dial-peer. dial-peer voice 200 voip destination-pattern .T session target ipv4: cucm ip incoming called-number # tmf-relay h245-signal...

Was wondering if anyone had a template/Process guide which could be followed when adding new sites to Call Manager (10.5). IE - 1) Create Device Pool 2) Create Partitions 3) Create Calling Search Spaces .....,.Etc Something that can be followed as ...