Unified Communications Infrastructure

Prime collaboration provisioning 12.1 standard edition. I am getting an error adding a service area using the AddServiceArea.txt .to a Prime Provisioning deployment. The AddServiceArea.txt file looks as follows. #AddServiceAreaTxt>>OrderTypeUserIDPro...

Can anyone guide me that how we can create UDP profile using Cisco Provisioning Server 11.0 ? Docs are not clear about it. We can create Line, phone and end user easily but not able to understand that how we should create UDP with extension mobility ...

Hi, Is it possible to discover MRA device with PCA standard? I have discovered CUCM and Expressway (status is managed), but I can't see the Endpoint device on inventory. My goal is to be able to monitor which device is registered at the moment throug...

Hi, Can we install two PCA servers in cluster mode or active-active mode in advanced flavor? Thanks! MM

Hi All,  Kindly help me on uploding Gadgets for finesse 9.1.Cisco Finesse Web Services Developer Guide (API) Release 9.1(1)I am going through the above guide and provided steps.-------------------------------------------------------------------------...

Hi , We unable to manage MCU 5310 from Prime Collaboration 11.0. It always showing as Incorrect HTTP credentials. User name and password are correct. How to fix this?? Thanks in Advance....

Hi I got a question from a customer about how alarms are identified and handled. Quote from the customer: Provide description of issue – Is there alarm generated in alarm browser whenever CPC detects a poor or Acceptable call quality .   I have been...

a customer cuc "9.1.1.20000-5" user/pass wont open administration page  even though it works on ssh putty and DRS page , im not sure what is wrong , is it a account lock? it says "log in failed , invalid username or password" . i even decrypted the p...

Good Morning Community, We have a Cisco Unified CallManager version 4.2. still working good. I just got recent request and I am not sure how or if its possible to  do it. The request is: when people call in to a number, they need to hear a welcoming...

I am trying to export message from Unity Conn 8.6 to test PC but everytime I get the following errors. I am  using administrator account (with voicmail box) as per attached document but stil no joy. Also tried with CUMI. Any solution to the problem ...

Hi All, We are working with Cisco call manager on a LAB enviroment, we are testing call between 2 Cisco Jabbers registered in the CUCM server. All the calls are disconnected after of 18 seconds, the discconect Cause is: Call having the requested cal...

I recently had an unrelated network outage where we had to take the DHCP server offline for a few hours and had an interesting thing happen.  As soon as the server was shut down all f my DHCP registered phones said "IP Address Released" and then woul...