Unified Communications Infrastructure

CUCM ver 11.5.1.11900-26Prime Collaboration  Provisioning (PCP) Version 12.2.659 I am trying to add a Route list to Call Manager through PCP to Call Manager and I am getting the following error; Not able to provision service(s) due to validation erro...

Hello everyone, I have a requirement to provide ringback tone even the extension is not reachable(Unregistered, None status, In case of issues) in CUCM. The call flow is like this: Incoming calls ----CUBE ----Sip trunk----CUCM-----extension Is this ...

Running CM 10.5. Gateways MGCP. Some users getting annoying calls regularly. Is there a way for me to block them based on their caller id number? Researching is getting confusing, thought best to just ask.

Hi All, Good Day. If we perform or get a DRS Backup of Cisco Unity Connection, does the Voice Messages/Voice Mailbox included on the DRS Backup so we can also restore them back? We want to make sure about this since customer also want to restore the...

I was looking for a way to bulk delete voicemails from a mailbox and ran across this great looking tool called Bulk User Delete. It does exactly what I want. The problem is I cannot log in. I followed all of the instructions, with one minor discrepan...

On CUCM 8.6 (part of UCCE solution). We have a specific application user setup in CUCM which is basically a jtapi association for call recording. Any devices that require call recording in our environment, need to have this application user controlli...

Hello there,I don't know if I'm in the correct section for this question.I want to create a "product" using the ELM REST API.If I use the following request, I have an error "415 Unsupported Media Type" :POST https://10.20.2.222/elm-resources/products...

Hi All, We are planning to upgrade our CUCM (2 nodes) and CUC version 8.6 to version 11.5 and we just want to know all the details that we need to consider during our upgrade. CUCM and CUC version 8.6 are currently installed on MCS Server. Here is t...

Hello everyone, I have a voicemail issue I'm looking to get some direction on.  I'm running Unity Connection version: 9.1.2 and Call Manager 9.1.2 as well.   I have two users, Susan and John.  Susan is accounts payable and John is the administrativ...

Hi, User's can no longer be imported from LDAP in Unity Connection. This stopped working for 2 of our clusters whereas on the other it works fine. Error "Üser not found in LDAP",however no issues as it works well on third cluster.Import in Call Mana...

Hi Folks, Does anyone has tried previously syncing security groups with unity connection ? I have configured the groups and AD is showing as connected and i performed sync multiple times already. But when i try to import users from AD it says "0...

Hi, We currently have cucm and IM/P 10.5 and we're looking to standardized our voice and video conferencing solution throughout the business offices. Using the current cucm for ISDN conf calls, internet for external IP conf and MPLS for site to site ...

Hi, I'm testing a Cisco TSP (Tapi) client on Win 10 connected to UCM 11.0. I'm using this guide: Cisco Unified TAPI Developer Guide for Cisco Unified Communications Manager Release 11.0(1 Also using compatibility mode in Win 8 or Win 7, I can't proc...