Unified Communications Infrastructure

I got this running and trying to edit a custom greeting and it seems like it is holding onto the very first greeting I made.  I tried deleting, overwriting, deleting the call handler to no avail, it simply will not let me replace the file.  Has anyon...

So if I have 2 translation patterns (5.XXX and 5123) in the same partition in CUCM, 5123 should be matched and the translation handled accordingly correct?  If I have 5123 set w/ a called party transform mask that is a DN that is assigned to a CTI ro...

Hi,The Cisco IP Phone 7911G/ 7942G / 7965G / 9951 / 9971 support SIP protocol. I can signaling phones with Asterisk solution???....What considerations should I have for the licensing of the Cisco IP Phone?? The price is only IP Phone????Please, I nee...

hey there, We are running with  CUCM version 11.5.1.10000-6.  Recently we re-configured our SCCP 7965's & 7945's from SCCP to SIP and now the phones are showing incorrect time.  Phones are in Bangalore, and we have a domain controller in India as ou...

I have a working CUCM/Unity 9.x and now trying to get a hunt pilot to eventually send the call to voicemail. Hunt Pilot works as expected (ext 4788) Hunt Pilot is setup to Forward Busy and Forward Unanswered to a 4359 (unity mailbox I created - adde...

Is it possible to setup a notification device that doesn't allow the user to check their voicemail directly?  One department has a policy that prohibits them from using Unified Messaging, but they'd still like to be notified that they received a voic...

Hello all, I've been introduced to a new environment with a fairly simple setup. One CUCM 8.5 on one site and a subscriber on another site. A CUBE is in the same location as the publisher. They started to experience call quality issues and they c...

I've got a centralized CUCDM instance (v. 8.1.4) that provides service to several customers.  One customer isn't able to login to the self-care portal.  I see their LDAP server configured as an authentication server in CUCDM.  I am able to ping from ...

Hi, I want to start off by thanking the community for being so helpful, it's really great to have a resource like this. I wish I contributed more. Currently, I'm trying to change the SMTP server in Cisco Unity Connection Administration to point to o...

We have cutover to the Cisco Business Edition 6000M Svr (M4), Export Restricted SW (BE6M-M4-K9=) for UC. Two ports on this server are connected to our 2960S switch stack . The Server runs VmWare ESXi and the VMs related to UC – Communications manager...

Hi, i have problems adding a 7937G phone to CUCM 8.6.2. The phone displays only  the message "Configuration List UCM".I installed this file on cucm : cmterm-7937-1-4-5-7-SCCP.cop.sgnand i put on "device defaults" page, this information on cisco 7937 ...

Hi Everyone I have a user who is trying to use Jabber but when she types a message in the box and it's sent she doesn't see anything nor can she see when the other person responds. I've never seen this before and I wanted to see if anyone has encount...

Hi, I am facing many issues in presence server after deployment. All error are attached. - dbreplication problem - Cisco sync agent service stops automatically on IMP node1 within 10 minutes after i manually start - Many services are stuck in "Starti...