Unified Communications Infrastructure

Hello Team, One of my customer have Cisco 11.0.1.21900-11 CUCM Version. Customer is facing some difficulties in CUCM accessing the web page. So we are planning to do a patch upgrade on CUCM. But i couldn't find any versions related to 11 in Cisco dow...

I was trying to setup a personalized call back for an agent campaign. I have answered the call from Finesse and clicked on Callback and gave the time. I'm not receiving the callback. I was struck where to start the troubleshooting and started with ch...

We deployed the Cisco Meeting App (Webbridge3) to replace the Webex meeting server.CMA provides the scheduling capability and is able to send meeting invites to attendees.However, when we scheduled the CMA meeting, I changed it to the local time, but...

Hello,We want to configure MFA for Jabber. We currently have cucm 12.5 and expressway 14.0 and jabber 14.0. Can you please help me how set this up?Thank,s

We have an existing cube setup licensed with CUBE14-T-ENH. These license are now EOS, and we can only purchase A-FLEX-ENH-CUBE. Can we have a mixture of these license in the smart portal that will work together and get used as needed?

Hello all,I have a cisco ip phones registered on cluster cucm publisher and subscriber , the problem that i have the ip phones not getting the correct time from NTP  it gets time less than 10 min , when i checked the ntp server from cucm with : show ...

hi...we have CUCM v14, it's integrated with the Active Directory to sync the telephone directory.we noticed that, the CUCM pull all users from the AD, but we need to pull the users who have the telephone number only.we configured a custom filter in t...

Hello,  I am looking for a way to manage BLF Key assignments from a single source that is then pushed to multiple phones. Basically I want to have 6x 8865 phones w/ expansion modules to mimic assigned BLF keys but all having different line assignment...

Hello everyone. Im administrator of CUCM (latest verion) and i have full access.Today we have a problem: our colleague lost his phone. There are a lot of confidential work-related correspondences on the phone through the Jabber application. Is it pos...

we have 3 cucm in our system.1 publisher and 2 subscribers System version: 12.5.1.15900-66 we have two central phone (0) 7861   Active Load ID: sip78xx.11-5-1SR1-1 Inactive Load ID: sip78xx.14-0-1-0001-135 we restarted the all of cucm but there ...

Hi I am trying to create script  SIP normalization   in order to remove  Payload 13 from media offer but still not work.Sending To 10.20.20.13:5060 from 172.25.90.5:24618CALL-ID: call-63002900-0000-0010-1418-13@172.25.90.5Message Found At Line: 735IN...

Hello , We are facing CALL DROP challenge as well as automatic activation of loudspeaker when answering calls. Extensions with this problems are 106,109 and 112.For other extensions , the issue happens very rare.Attached is running config .Pls go thr...

Can you please explain to me the sizing model of collaboration **bleep** 14.x?  I am a bit confused how to make the right sizing to identify if it is about small/medium or large deployment. For example, If we have this case A-FLEX-NUPL-E - NU On-Prem...