Unified Communications Infrastructure

Hello, I am upgrading our UCCX HA nodes from 10.5 to 11.5. I worked with licensing@cisco.com to get the 11.5 licenses already. Here is my question: After the upgrade, do I need to delete the old licenses from the UCCX nodes? Or do I just add the ne...

Hi When trying to access voice mail portal GUI by IE11, I'm getting error. (See attached error, Untitled), if I'm using Mozilla/Google Chrome, I can access successfully. Unity server and employees PC's are using different domain. Any idea how to sol...

We are upgrading CER from V9.0 to V11.5.2.20000-6. CER Publisher upgraded successfully, where as the subscriber failed. We involved TAC and they said subscriber is crashed and we need to rebuild it from scratch. We were given CER 10.5 OVA template. W...

Hello Guys, I am using CUCM 11.x with Jabber clients from home over VPN. also having extend and connect feature for end users. when they call with use of cti remote destination device it is working fine for local and mobile calls. but when trying t...

Hi, I'm trying to query on mutliple db in Unity, but looks like 'run cuc dbquery' does not allow it. admin:run cuc dbquery select map.description, u.alias from unitydirdb.tbl_mailboxmap map,unitymbxdb1.tbl_mailbox m,unitydirdb.tbl_globaluser u where...

I have a client on version 11.5.1.11900-26 I think needs this fix.  Currently it states that the fix only goes to 11.5(0.98000.126)  which does not to me say 11.5.1.  Has anyone heard about this?  Is there a fix?  Is it something I can download?  

What is the last supported CUCM release for IP Phones 7910/7912G/7935 ? Starting 11.5 they are not supported: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/11_5_1/fieldNotice/cucm_b_fn-deprecated-phone-models-1151.html

We have IP Communicator and CUVA installed and both works fine when the user is in the internal LAN but CUVA does not work when the user is connected via VPN (IP Comm is working). I've created an ACL that allow UDP 5445, 5446, and TCP 4224 but CUVA i...

Does anyone know of a utility to export Unity Express messages to Unity Connection ?  We are migrating all of our Unity Express users to larger, centralized Unity Connection servers.  Although there is a utility to import the users from a CUE backup,...