Unified Communications Infrastructure

I'm trying to confirm what is included with Jabber for Everyone offer (not sure if it is still valid as I only found the information up till version 10.x) As per below link: "The offer makes Cisco Jabber presence and instant messaging (IM) available ...

We recently migrated all users to office 365.  Even since then, I have users who are not receiving voicemail attachment in their outlook.  Strange thing is that it doesn't work for a while and suddenly it works again.  I'm trying to find out what is ...

Hi,  One of our customer would like to do intra domain federation between  Skype for Business and Cisco IM and Presence 10.5. As per the following document  its possible with Lync 2013. I would like to know if the federation with Skype for Business i...

I have an existing cluster of a CCMPUB and a CCMSUB handling my phones.  Calls are working great, voicemail is working great, etc... I want to add an IM & Presence server to that cluster.  My PUB and SUB are both version 11.5.1.11900.  I have Prime ...

Good evening. How could we integrate Active Directory (AD) with Cisco Unity Connection so we can authenticate on the Unity web interface with the domain Admin credentials? We think this issue is about LDAP Authentication, but there must be something...

Hi,   I working with Cisco Unity 8.6 and attempting to setup a system call handler. The call handler should play the initial greeting which lays out the options the caller has. One of those options will need to take the customer to a prerecorded mess...

I received RTMT alerts that all 14 gateways unregistered then registered and at the same time received an RTMT alert that all of my media devices and 99% of phones unregistered then registered. The problem is that this is a 24 hour facility with live...

I need to update the secondary DNS servers on my CM cluster running 10.5.1. I am only changing the secondary DNS address. For the pub, will I need to go through the PLM unreg/rereg step? Will this be disruptive in anyway to the subscribers? Thanks

BBU unit learning cycle take normally 48+hrs. because BBU learn cycle can take a while since it is discharging the battery first and charging it again.

UCM: Pub01, Sub02, and Sub03 (Disaster Recovery) - System version: 9.1.2.12900-11 UCX: UCX01 and UCX02 (DR) – version: 9.1.2ES46.12900-46 CCX: CCX01 - System version: 9.0.2.11001-24 CUPS: CUPS01 and CUPS02 (DR) - System version: 9.1.1.51900-1 CER(Eme...