Unified Communications Infrastructure

hi, I want to generate the report "Stock > Inbound > Detailed call by call CCDR Report" and want to have this report based on the selected time (each day) for last 1 month. the issue is when i select 1 month option or absolute data range, it doesn't...

Is it possible to create an inter-cluster peer between Presence 8.6 and 10.6? I am upgrading and didn't know if this is compatible or not.

Hello all, I have strange  problem with voicemail. Here are the situation: Phone A ext: 1001 Phone B ext: 1002 All phones are configured with CFNA/CFB to voicemail. . I call from mobile to 1001, pick up the call and leave it connected stay. Then I ca...

Hello, I recently completed some network changes at our office and would like to get the Email Notifications working on our UC540.  I was going to call TAC but then read the this unit has reached end of life for support..  So I'm hoping there are som...

hi All, We have recently deployed a CUCM + h323 voice gateway for our enterprise. We now need to integrate a 3rd party pabx overseas(our counterpart) so that we can make calls with each other. Is SIP trunk the recommended way to do this? if so how ...

Hi guys. An user has weird issue: first he was getting voicemail to email with no MWI on phone (cisco 8845 sip), then he was getting only MWI with no emails . Only 1 user from 100 is affected. CUCM and CUC 10.5 synced with AD and Exchange server.  I ...

I am currently working on a CUCM cluster with a single publisher, subscriber and IM and Presence server. The IM and Presence server is currently showing an active partition usage of 100% in RTMT.  My question is: What are the best ways to reduce this...

Just recently installed IE 11 and now when I log in to Unity and try to use one of the drop downs, like "edit" to edit a greeting or password or whatever it doesn't drop anything down. Can't get to any of the "edit" menu items. Do I have to drop back...

While using the headset the user can hear the call coming thru the handset

hello, i am receiving this event on MX:this is showing ip address of my unity connection that is 172.20.101.22....what could be reason and cause of it? EventID: 0xC0000007 (7) - After 5 unsuccessful attempts to send a notification for subscription [E...

Hai  I was trying configure self provisioning in call manager 11.5 1.created cli route point 2.crated a number for it 3.crated an application user and given cti enabled privilage 4.went to self-provisioning under user management ,but it ask for maki...

Hello - curious to see what others are doing with the announcement Apple QuickTime ending support of it's plugin within Internet Exporer because of security vulnerabilities?  We currently only run Chrome and IE in our environment and it appears only ...

Hi All, We would like to use Jabber in voice only mode but provide a Contacts Custom Tab. I know the contacts DB is stored within the IM&P server but for voice only mode we have removed the depandancy on IM&P server. Anyone know how to create a conta...