Unified Communications Infrastructure

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Resolved! CUC - Role Issue

All, I am experiencing an issue whereby a CUC user with 'Helpdesk Administrator' rights is not able to reset a PIN for a mailbox. They receive a 'Not Authorized' error message in the GUI. It is my understanding that a Helpdesk Administrator role can ...

drbabbers by Level 3
  • 1 replies
  • 0 Helpful votes

We have IP Communicator and CUVA installed and both works fine when the user is in the internal LAN but CUVA does not work when the user is connected via VPN (IP Comm is working). I've created an ACL that allow UDP 5445, 5446, and TCP 4224 but CUVA i...

Gentry by Level 1
  • 0 replies
  • 0 Helpful votes