Unified Communications Infrastructure

Hello, Is it possible to configure a SIP trunk on CUCM to bypass the CUCM for media traffic? I have a SIP trunk between CUCM and FreePBX server. Phones register to CUCM and calls route out to SIP trunk to FreePBX. I want that once the call is setup t...

I am trying to get clarified the concepts and relationship of Extensions, Phones and Users on CME. What does each of these do for VoIP? Why are these defined separately? How is each of these associated?

im getting an alarm for this service is down  Service operational status is DOWN.Cisco Prime LM DB. should i be worried about this? what is this for exactly? and how do i fix it?

Hi Team, I was working with Cisco TAC Engineer Mr Vaibhav about TOD in our call manager then I observed that it is not working the way it should work, As per my understanding it should work in this way.   Range of dates Date of Year Days of Week ...

Hi, We currently use Prime Collaboration Provisionig v11.6 and users use Selfcare to manage their forwarding. I need to trace user activities on Selfcare. I find information in logs generated in 'Logging and showtech' but it seems to be limited in ti...

Dear all, when pstn calls the unity connection and place internal extension or press Zero or operator answers then transfer to internal extension, the ip phones shows the caller id From O (Unknown Number). In the service parameter i change the below ...

Prime collaboration provisioning 12.1 standard edition. I am getting an error adding a service area using the AddServiceArea.txt .to a Prime Provisioning deployment. The AddServiceArea.txt file looks as follows. #AddServiceAreaTxt ...

Can anyone guide me that how we can create UDP profile using Cisco Provisioning Server 11.0 ? Docs are not clear about it. We can create Line, phone and end user easily but not able to understand that how we should create UDP with extension mobility ...

Hi, Is it possible to discover MRA device with PCA standard? I have discovered CUCM and Expressway (status is managed), but I can't see the Endpoint device on inventory. My goal is to be able to monitor which device is registered at the moment throug...

Hi, Can we install two PCA servers in cluster mode or active-active mode in advanced flavor? Thanks! MM

Hi All,  Kindly help me on uploding Gadgets for finesse 9.1.Cisco Finesse Web Services Developer Guide (API) Release 9.1(1)I am going through the above guide and provided steps.-------------------------------------------------------------------------...

Hi , We unable to manage MCU 5310 from Prime Collaboration 11.0. It always showing as Incorrect HTTP credentials. User name and password are correct. How to fix this?? Thanks in Advance....

Hi I got a question from a customer about how alarms are identified and handled. Quote from the customer: Provide description of issue – Is there alarm generated in alarm browser whenever CPC detects a poor or Acceptable call quality .   I have been...