Unified Communications Infrastructure

We have been experiencing issues with remote Jabber clients not being able to sign in. We have Expressway-C and Expressway-E separated by ASA with all firewall rules in place. * Expressway 8.2.1, Jabber for Windows 9.7.4 * both servers show Traversa...

So as far as I can see, the only way to set a user's PIN for use with Personal Address Book service is to use the CUCM Administration pages, right? There is a place in the Self Care Portal under General Settings --> Phone Services PIN. The descriptio...

Hi all, I ran the config below for a shared line between this 2 phones 7925G (wireless SCCP handset) and a 7821, but the SIP phone wouldn't work. Can anyone please advise? Router- Cisco 2921 using CUCME Router firmware- 15.4 Phone firmware- 10-2-1-1...

Hi; ı installed attadent console and call manager,and entegrated .when ı open attedant cllient on my pc ;ı couldn't call ,call forward ,call pick up vs and only ı can open attedant console with my cti number not did number.and ı didn't install presen...

Hello all, I need assistance with an issue we have at present where all internal calls over the CUCM can receive the MOH stream when calls are poaced on hold or handed off through the Route Points into the UCCX scripts. However, all external calls ar...

Hello, We have a VG200 and CUCM 7.1.3 system handling calls and want to change our services from 24 max calls to 12. If we want to change the PRI ports from the provider from 24 to 12 would the VG200 configuration need to look like this? CURRENT: c...

On a 2911 running IOS 15.4(3)M2 and configured for fax on-ramp/off-ramp, we've seen the following group of logs occur twice recently, on Dec 2 and Jan 21: Jan 21 06:27:42.349 CST: %SYS-2-INTSCHED: 'may_suspend' at level 4  -Process= "Per-minute Jobs"...

hi all, I have in my environment a CUCM 9.1.2 system, Unity Connections 9.1.2 system, and a CER 9.x system.  I do not have PLM in my environment as of right now.  We are currently looking to upgrade our Exchange environment to Exchange 2016 thus need...

Good morning, We have purchased a 15 count license I think based on below and I am trying to increase this to 500 phones. I didn't see a count for these sku. How do purchase the license pak/sku to increase to 400-500 phones?  thanks! UCM-11X-ENH-UC...

I have a small lab setup going on to prep for my CCNA Collaboration 1. The lab runs the following: - Cisco 2811 - Three Cisco 7941's - CUCM 10.5.2 VM running off vmplayer on laptop I also have one DID from CallCentric and one DID from Localphone. B...

Guys, We are facing issue with logging or some time with the attached error. System version: 9.1.2.12900-11 Please advise solution Regards,

Hello Support Community, Would there be someone to help me to synchronize our time correctly by using ntp? our cisco phone 7925G is sync to call manager server but for a year now the time is getting more and more advanced. now it is 15 minutes ahea...