Unified Communications Infrastructure

Hi guys. I have all users connected to their phones with EM. Right now Im testing UM and  having problem on phone "No mobile remote destinations found" although I have : end user wit UM settings checked, RDP, RD w/ destination cell phone programmed. ...

Dear sir/Madam,     how can i increased maximum number of trace files of SDL  storaged in CUCM, I found at default only can storage 250 files , please see the photo i shoot.    I want to record 10 days sdi trace files in cucm , but because cucm only ...

I created a CTI Route point and forward all calls to VM, but now I need to send the vm to email. I am able to get it to send to a valid mailbox on the exchange server, but I need the vm's to go to a distribution list. When I enter in the DL email add...

I have IMP presence server 9.  I want to change its domain name. All services are stopped. and "XCP Router is also stopped" but still I am getting the following error whenever i am trying to change the domain of IMP.  Cisco Presence engine, Cisco SI...

Dear, I have CUCM 8.6 and CUPS 8.6 and Microsoft 2012 ADDS for LDAP Server. I configure LDAP authentication and synchronization for CUCM and all user imported successfully then integrate CUPS 8.6 with CUCM and Configure jabber im and presence and pho...

Hi all, I'm experiencing an issue trying to upgrade time zone on Cisco Unity connection subscriber version 9.1.2.10000-28. I did a mistake in the upgrade proceedure as I installed the cop files first on the subscriber and after on the publisher. Anyw...

Hi guys, I have CUCM/Unity 10.5.2 with Demo licence and I have a SIP trunk between those 2. I create a RG/RL/RP with voicemail pilot 8000 and added to.trunk. The problem is that when I press the voicemail key the call go to voicemail but when I want...

Hello!  I have a user trying to forward a voice message to another extension but when he tries gets the message:  "Your call cannot be completed as dialed".  Any suggestions?   Thank you. Eve

Hi I am running CUC cluster has 1 pub and 1 sub with version 9.1.2TT1.11900-2TT1 . In Cluster Management page from publisher,  it shows publisher as Secondary and subscriber as Primary. All options under Change server status are greyed out, attached...

I am using CUCM version 9.1.2 but I want to upgrade to CUCM version 11.5. I have smartnet for all the devices. I am wondering if it will require CUCM version 11.5 licenses. Kindly advise. 

HI guys,i have cisco old UC520. i have a problem with it the cue doesn't work.when i issue service-module integrated-Service-Engine 0/0 session i have the following output. UC520#service-module integrated-Service-Engine 0/0 sessionTrying 10.1.10.2, 2...

Hi,   My customer wants resilient voicemail and AA at a remote site to protect these services if the WAN fails, they have centralised CUC 10.5 so I'm looking at SRSV as a solution (I appreciate SRSV does not provide full VM and AA functions).   I not...

Hi there I would like to check if we can try the following configuration, here´s my scenario, we are going to connect  2 different sites (2 different buildings ) between a CUCM 9.x an a AVAYA through a 20 Mb Link using a SIP trunk, as we are expectin...