Unified Communications Infrastructure

Resolved! Self-care portal alternate numbers

Hello PCP group, Version 11.2 Issue: Self-care alternate number exists in database I was testing SNR functionality so I used my cell phone number as an alternate number associated to an Auto-assigned RDP line. Later I deleted it once I figured out h...

Natural Presenter Key

What is the use of Natural Presenter Key. If we don't have this key in device then can't we share content ? Would like to have deep understanding of this.

Prevent Logged out Phones Dialing Out Except Emergency?

Hi We use EM and have 50+ partitions, one for each 'location' including Head Office. All SIP phones need an extension number to register with CUCM so we use a dummy extension, just so they can register. The user then logs in with their EM details. At...

Caller ID Confusion...

Hi Each of our locations is separated by partition and each location has multiple DDI numbers. So here is what we want to achieve... Each location has a generic DDI that is displayed as Caller ID if the user does not have one specifically set. As a t...

Remote Destination Profile and Associated Remote Destination

I might be missing somthing obvious but going through the doc I can't figure it out.Using the call manager, when creating a Remote Destination Profile, we can attach a Directory Number (remote Destination Profile Line in Provisioning) and from there,...

User cannot access voice mail from cell phone...(CUCM 8.5.1)

Hi there, I am using CUCM 8.5.1 and I have a user that has a desk phone and a corporate cell phone. The cell phone is set to ring 4 seconds after the desk phone. The user wants to access the voicemail of his desk phone when out of the office by using...

Resolved! CUCM 10.5 and VMware Snapshots

Hi, I have a query regarding Snapshots on CUCM version 10.5, based on article published at: http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-callmanager/116459-technote-product-00.html It states...

CUC 10.X Alternate Extension

Is anyone aware of an automated method to update a users Alternate Extension field with LDAP information when importing users into CUC? My current method is exporting users with mailbox, updating the alternate extensions and then re-importing but th...

Jabber for iPhone - Corporate Directory Problem

Hi, We have CUCM 10.5 and we use jabber clients for iphone (Phone services only). Jabber registers and calls are successful. Our problem is that, when we try to search contact in corporate directory it doesn't work. We have integrated CUCM to AD usin...

Unity to CUCM transfers- delayed audio at start of call

Hello, cucm and cuc both version 10.5.2.13039-1. For incoming calls, the main line DiD for the client points to an auto attendant on Unity where the caller would then dial the extension of a user. The calls ring through fine but when the user picks u...

Cisco Expressway MRA Global Deployment

Hi I am considering the Global Deployment on Cisco Jabber. I can deploy the localized IM& Presence servers and Expressway servers on the different locations to connect the different CallManager clusters. Actually, can I deploy the three set clusters ...

LIC-CUCM ENH user

Hi cisco Support. i am doing project and implement Collaboration solution in my customer. we bought 500 IP phones and BE7KM. voice router 3945. UC-manager licence is 500. i register all IP Phones in cucm. but when i registered CSF user for Jabber ...

Route List failover

We have a CUCM system with CUCM version 10.5 and CISCO 3825 and 3845 as voice gateways which holds multiple E1s. Our customer has a requirement to route the calls from a separate E1 if the first E1s channels are fully utilized. For this what we hav...

MCS Server conflict on two IP Address

Hi, We have two IP address got when we tried to trace it in our core switch using the MAC Address of the MCS Server. But when we run this command in UCCX CLI only 1 IP Address I got. kindly see below config. admin:show network eth0Ethernet 0DHCP ...

Resolved! BE6K UWL or CUCM Enterprise (CUWL )

Hi,Is there a way to find out whether cu is running BE6K UWL or CUCM Enterprise (CUWL ) licensing ?I need to quote CUWL licenses but not sure about the above. Moreover, the part no's for both CUWL are different.RegardsInderpsi

Unified Communications Infrastructure

Forum Posts

Resolved! Self-care portal alternate numbers

Natural Presenter Key

Prevent Logged out Phones Dialing Out Except Emergency?

Caller ID Confusion...

Remote Destination Profile and Associated Remote Destination

User cannot access voice mail from cell phone...(CUCM 8.5.1)

Resolved! CUCM 10.5 and VMware Snapshots

CUC 10.X Alternate Extension

Jabber for iPhone - Corporate Directory Problem

Unity to CUCM transfers- delayed audio at start of call

Cisco Expressway MRA Global Deployment

LIC-CUCM ENH user

Route List failover

MCS Server conflict on two IP Address

Resolved! BE6K UWL or CUCM Enterprise (CUWL )

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