Unified Communications Infrastructure

I have single number reach setup on an 8.5.1 CUCM server.  If I call the four digit extension of the phone from another internal phone, both the desk phone and the remote destination phone ring.  However, if the desk phone's DID is called from an ext...

Hi,  I want to learn about cisco spark. I am UC engineer with 5 years of expierence in CUCM,Unity. Will spark replace Cisco CUCM, Unity , Presence? Thanks Himanshu

Hi,We have successfully implemented a Cisco 2911 running CUBE to connect to Exchange Online Unified Messaging. The only thing that we cannot get to work is play on phone. During the testing done it seems that when Exchange Online places the call to C...

i have : 2xcucm version "10.5.2" 2xIMP version " 10.5.2" 2xcuc version "10.5.1.10000-7" vcs-control X8.6.1 vcs-expressway X8.6.1 my system admin gave me a list of emails that seem to be incorporated with my voice servers and told me which one he can...

Dears, I have unity connection 9.1 SU5 and i am facing issues with single inbox  , the exchange administrator has changed from exchange 2007 to 2013 and everything stopped working, exchange administrator has put up his hands saying nothing from my en...

We have a requirement, We currently have System version: 7.1.5.10000-12 and we are using Exchange as the Voicemail system. Now they want to upgrade from Exchange to O365 and wanted to know if we can integrate O365 with this version of call manager ju...

Hello all, I'm Super Noob on CCNA/P Collaboration (CCNA Voice and Video), in fact it isn't my area of experience or knowledge yet but i will get there eventually.. I'm still studing for my CCNA R/S Certification i recently finish CCNA 4 R/S Course fr...

I am supporting (as a volunteer IT person) a UC560-T1E1-K9 that is EOL but working well for a small church. I installed the unit in 2012 and connected to a T1 using the T1E1 interface and have 40 DIDs. CenturyLink is the provider. We are on 60+ year ...

I'm looking for a doc likely to be titled "Nortel CS1000M Release 4.5 using T1 QSIG to Cisco Unified Communications Manager Release 10.5". Does such a document exist or something close to it?

Dear all. We want to bring all voicemail messages from our old Unity 8.6 to our new installed Unity Connection 11.0.1 We already could get backup from all users but now we want to get backup of all voicemail messages with Cobras and got following mes...

Can we run a VM with CUCM 9.1 version on a HP DL-360 ? If yes, I am also planning to upgrade a 11.5 version CUCM.

Hi all We have a small contact centre and are running the default script in the UCCX. As mentioned in the title, when we have more then two calls in the queue they are not played the MOH file. These calls just the voice prompt then dead air (repeated...