Unified Communications Infrastructure

Hi guys, I have CUCM/Unity 10.5.2 with Demo licence and I have a SIP trunk between those 2. I create a RG/RL/RP with voicemail pilot 8000 and added to.trunk. The problem is that when I press the voicemail key the call go to voicemail but when I want...

Hello!  I have a user trying to forward a voice message to another extension but when he tries gets the message:  "Your call cannot be completed as dialed".  Any suggestions?   Thank you. Eve

Hi I am running CUC cluster has 1 pub and 1 sub with version 9.1.2TT1.11900-2TT1 . In Cluster Management page from publisher,  it shows publisher as Secondary and subscriber as Primary. All options under Change server status are greyed out, attached...

I am using CUCM version 9.1.2 but I want to upgrade to CUCM version 11.5. I have smartnet for all the devices. I am wondering if it will require CUCM version 11.5 licenses. Kindly advise. 

HI guys,i have cisco old UC520. i have a problem with it the cue doesn't work.when i issue service-module integrated-Service-Engine 0/0 session i have the following output. UC520#service-module integrated-Service-Engine 0/0 sessionTrying 10.1.10.2, 2...

Hi,   My customer wants resilient voicemail and AA at a remote site to protect these services if the WAN fails, they have centralised CUC 10.5 so I'm looking at SRSV as a solution (I appreciate SRSV does not provide full VM and AA functions).   I not...

Hi there I would like to check if we can try the following configuration, here´s my scenario, we are going to connect  2 different sites (2 different buildings ) between a CUCM 9.x an a AVAYA through a 20 Mb Link using a SIP trunk, as we are expectin...

Hi guys. Facing with issue when web page kicking me off aftre 5 minutes even I made change :"set webapp session timeout 30 minutes" and restarted Tomcat . Do i need to change anything else ? version 10.5  Im opening several tabs of cucm web console i...

Hello, I want to connect two domains (domainA and DomainB) that are using Jabber on each domain. The two site are connected through a VPN. I want that the two domains can make IM&P and call between them. What is suitable for this: the inter-cluster P...

Hi Guys, i have Call Manager 7.1 installed on hardware Cisco MCS 7825H4 Unified CallManager Appliance i need to change the 2 hard drivers for this server i know that this 2 hard drivers have raid 1, so if i put a 2 new hard drivers it will work, or i...

i have Cisco Unity Connection 9.1 with 50 mailbox license ,,, i need upgrade to 500 mailbox license . when i ask about upgrade Cisco sales partner  request me the old license information or part number . and i lost my old license information . how i ...

Dear team,I try to find the following information on this pagehttp://www.cisco.com/web/partners/sell/technology/ipc/integrated-solutions/user_connect_licensing.htmlThe links on the documents do not exist, could you please provide me with those docume...

Hello Dears, Kindly i just need to know from where should i get start ! Customer need to deploy UCCX with 10 agents and 2 supervisors with WFO we have already finished the integration and also the script almost be done, the question where can i d...