Unified Communications Infrastructure

Resolved! SNR and Call Routing

Dear experts I am preparing for my CCNA Collaboration exam, and have one question about SNR feature in CUCM. Am I right that SRND feature may route a calls only to PSTN network and there is no possibility to route a call for example from 2001 to 60...

VMO 11.0 with O365

When attempting to install VMO on users with O365 outlook it cannot get past the pre-requisite for Outlook install, even though outlook is installed on the machine (Office 2016) - The difference between any other install of Office and this one ...

Prime Collaboration deployment

Do you need a license for Cisco Collaboration Deployment??

Archive routers and switches configuration from Prime to External FTP/TFTP

Dear experts, Can anybody help to figure out how to backup routers/switches configuration from cisco prime infrastructure 3.0 to external ftp/tftp servers. Could you please sharing your knowledge ? Any solutions are really appreciated. Thanks.

Resolved! Using PCD to migrate from VM to an already deployed VM

Hello, I need to expand a 2.000 users cluster to a 7.500 users clusters. I tried to do that by deploying DRS, however I was not able to do it because DRS process estates the security password is different from the backup. I have a open TAC case to in...

Prime Collaboration Version: 9.0.24376 CLI root/admin Password Recovery

Dear forum users.My client needs to recover both the CLI admin and root passwords for their PCA and PCP VM appliances, Version: 9.0.24376, don't ask why! Is the attached document the correct method to do this?

Resolved! Does the new PCA 11.1 includes all the fixes from PCA 11.0 SP1?

Hi everyone, PCA 11.1 was released yesterday yet I can't tell from the release notes whether or not they fixed all the resolved caveats that were addressed in PCA 11.0 SP1. http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/collaboration/11-1/relea...

Speed dial with Pauses in CUCM version 7.1

Hello Gents, We are using old version of CUCM 7.1 and I am not sure for 100% if speed dial with pauses is supported. But seems like it's supported starting from version 9.0. Does someone happen to know any workaround\solution for speed dial with pau...

Resolved! Merging two clusters v10.5.2

We currently have two clusters, running 10.5.2, theirs and ours. We need to merge the two into one. My train of thought would be to import all of their CM data onto our CM. Here are my concerns/questions: Can we move all of their info over via BAT? ...

Resolved! CUAC IM&P Integration Issue !

Dear Team, I am doing a integration of CUAC with IMP (Both version 11). On CUAC client i am able to see the presence of Jabber. That's all fine. The issue is when I right click on any user on CUAC directory (imported from CUCM) and try to send "insta...

Publisher CUCM database is down

Hello, We are running CUCM 9.1.2.10000-28 on ESXi machine. We found that the database is down on Publisher CUCM. No recent changes have been made. I am trying a lot but not getting proper document for resolving the issue. Can you provide some best s...

Resolved! Finding CUCM 10.5 Admin Users

Hello, Is there a way to find users with specific roles in CUCM 10.5? I would like to narrow down the list of users who have Standard CCM Admin Users role for example. Thanks.

Resolved! Cisco Attendant Console, external to internal calling

I am working on migrating an old CAC that is setup with a soon to be "retired" Call Manager, to a new CAC\new Call manager. I've mirrored the Queue DDIs from the old CAC but cannot find a translation on the old CCM translating external #'s to the int...

Attendant Console Advanced Server 10.5 - CTI ports + CTI RP not registered

Hello,I just install CUAC Advanced on a Windows 2012 Server. All installation process completed successfully (SQL, TSP, etc..)I do my complete configuration (queue, operators, ...) then I synchronised with CUCM. No error during the process, so CTI po...

Resolved! Cisco Jabber / VOIP setup deployment

Gents i have a somewhat complex but yet,i think straight forward question - curent company status; - jabber setup and running internally not great but its running - voip works but I have been requested to get it to work from outside of our network, ...

Unified Communications Infrastructure

Forum Posts

Resolved! SNR and Call Routing

VMO 11.0 with O365

Prime Collaboration deployment

Archive routers and switches configuration from Prime to External FTP/TFTP

Resolved! Using PCD to migrate from VM to an already deployed VM

Prime Collaboration Version: 9.0.24376 CLI root/admin Password Recovery

Resolved! Does the new PCA 11.1 includes all the fixes from PCA 11.0 SP1?

Speed dial with Pauses in CUCM version 7.1

Resolved! Merging two clusters v10.5.2

Resolved! CUAC IM&P Integration Issue !

Publisher CUCM database is down

Resolved! Finding CUCM 10.5 Admin Users

Resolved! Cisco Attendant Console, external to internal calling

Attendant Console Advanced Server 10.5 - CTI ports + CTI RP not registered

Resolved! Cisco Jabber / VOIP setup deployment

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Jabber Contact list Size

CUCM Constantly Disconnecting TCP Socket

"Service Manager is currently busy" After Restarting Cisco XCP Router

Secure SIP integration between CUCM and IM&P...

Monitoring/alerting for issues with Unified Messaging and Speechview

ESXi versions and Call Manager Versions

Can ISR 4331/K9 use 8E1 * 2 ??

jabber - delete message from external sql

IM&P VM Resizing ways

Is CUCM 12.5 SU6 Comatible with expressway X12.5