Unified Communications Infrastructure

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Hello team, we are planning to upgrade below components . can we achive all the upgrade via pcd tool itself ? do we need cobras tool to upgrade  cuc  ? please guide me with references for the successful upgrade  cucm -9.1.X-->10.5.2 cuc   -9.1.x-->10...

We have a deployment with a CUCM 10.5 cluster with attendant console standard 10.6. The operators use CUAC Standard daily. However now our customer has a requirement to get the operator login times. Is there any known method for this. Even if there i...

At a previous employer, I was able to get certain error messages sent directly to my phone which was setup as an administrator phone.   I cannot remember how that was configured.  Example... if a user in my location dialed 911, I would get a message ...