Unified Communications Infrastructure

Hello all,I have a problem with a cisco isr 4k.000109: Mar 10 2022 23:46:54.098 URU: %VOICE_IEC-3-GW: CCAPI: Internal Error (Resource busy): IEC=1.1.181.1.25.114 on callID 80 GUID=5833531EA01C11EC8065D4898AAC8A8Bsh clThe trunk is down and when I try ...

HiIs there a way I can load the latest ce9.15.25 software while retaining ce9.13.2 as active(in use) in CUCM 12.5. Plan is gratually upgrading the ce9.13.2 based endpoints to ce9.15.25 using CUCM config load. Seems we have 2 versions of IX9.1.3 & IX9...

Hii have a customer who is "scared" if the Jabber Chat History is stored anywhere else then on the local PC.Is there any documentation where the beaviour of Jabber Client and where which information ist stored is descripted? I had a look in plenty of...

Emergency Responder 12.0.  CUCM 12.5.There is an email alert that is being sent out for all 911 calls, however the email is not listed in the onsite alerts and 3 of the onsite alerts do not have an email listed.  What else or where could the email al...

Hi,Trying to upgrade the Unity Connection from 10.5.2 to 12.5. Before that, tried installing ciscocm.cuc_upgrade_12_0_v1.2.k3.cop.sgn, Error:Copstart script of ciscocm.cuc_upgrade_12_0_v1.2.k3.cop failed Please suggest.

So, we already had unity setup with Office 365 and it has been working for a while.Config we use:https://www.cisco.com/c/en/us/support/docs/unified-communications/unity-connection/118828-config-cuc-00.html On 2/24 for some reason it stopped working. ...

Hello Team, i have an issue when someone call The AA from PSTN the call is forwarded directly to operator (no greeting) when i have collect the log i see that the call manager send "181 call is being forwarded". to CUBE.Please need your Support. 

I configured calls through CUBE many times and getting audio flow through has rarely been an issue. But, we ran into a situation where we do not receive the ACK from the originating party (it's greatly delayed for a good reason), and the CUBE receive...

I am working with a Customer that is looking to add MS Teams voice using a CUBE.Interface GI0/0/0 - Inside interface to CUCM - voice environmentInterface GI0/0/1- Interface to MS TeamsInterface GI0/0/2 - Interface to ITSPTLS is Active and a call from...

Cisco Unified CM Administration - System version: 11.5.1.16900-16We have Jabber installed on 1000's of endpoints. The only feature we use is click 2 call. Is there a lightweight alternative? Thanks  

Hi there,My team and I have recently configured a SIP Trunk between client router (CUBE0 and service provider CUBE.The challenge is that inbound calls are successful but outbound calls are failing, when outbound call is made a fast busy tone is prese...