Unified Communications Infrastructure

Unity 12.5.1Have several users that were built under LDAP and had the setting of Intergrate with LDAP Directory. However, intermittently , we get a user that it will switch to "Do Not" intergrate. They will get a contact Administrator and when we swi...

Dear Experts, Can we deploy Expressway-e for MRA behind the F5 Load balancer ?

HiI have recently upgraded The expressway server to 14.2, login issues were resolved by uploading CUCM tomcat-ecdsa cert in exp-c trusted CAs but file transfer over MRA stucks in "Waiting to upload..." and nothing is raised in expc's event log.It wor...

HelloI have a question.CUCM 12.5 to 12.0 OS downgrade Is it possible?Thanks

Hi team! We make upgrade to CUCM 12.5SU3 XU from 11.5SU8.After upgrade we have several issues on a call to CMS(2.9.2) via Expressway(12.7) from all types of Jabber MRA.1. Drop calls. Reason - OPUS payload mismatch. At first INVITE Jabber and CMS conf...

Hi All, CUCM Version 11.X IM/P Version 11.X Jabber version 11.6 Jabber for windows not able to move to Deskphone mode ,Gives me error "Unable to connect  CJ:109:3" , Logs attached  Configuration: -> UC service CTI service 1 :FQDN(primary) and por...

Hi,i have created paging system and test worked well. but the problem is anyone can dial the paging number which is mentioned in Router Pattern.i tried by using router partition and calling search space but in this case user cannot call to my number.

Hello sir/ma'am,Good Day, I am having trouble on accessing my CUC GUI because I forgot my credentials (application user).I tried to change my application password but always unsuccessful. I keep on encountering these error prompt when I'm trying to c...

Cisco Unity Connection version: 8.5.1ES16.11900-16      Running HA.My publisher's gui loads just fine. However if I try to load the subs i get the servers error page:HTTP Status 404 - type: Status report message: description: The requested reso...

Starting today our email stopped being sent to voicemail. I'm by no means an expert in the Unity world so I've done my fair share of research but can't seem to find an answer. This has worked without issue for years and we haven't made any changes to...

Hello! Our Cisco Unity is connected to Office 365 (Unified Messaging Integration), we used to get emails when someone left us a voice message, but it stopped a few weeks ago.We got this error "Failed to locate a Domain Controller via DNS".The Active ...

Existing customer has just been handed the requirement that their Voice Mail be encrypted while at rest.  They are integrated with Outlook today.  I looked through the installation documentation and I do not initially find anything that talks about b...

Hi we have an old CUCM that is running 8.6.2.22900-9The CDs we have is 8.6.1.20000-1We are trying to reinstall and restore from backup.  However, it is not recognizing the backup probably because of the version difference.Does anyone know where I can...