Unified Communications Infrastructure

Dear  Kindly we are trying to make renewal for customer for CCX & CUCM , the customer purchased version 8.5 and now he is on version 10 we need to now the equivalent part number for version 10 CCX-85-UPGRADECCX-85-UPG-LICCCX-50-80-PP-UPAKCCX-50-80PP...

Why when I log into my CUCM via web gui do I get the certificate error warning? I downloaded the certificate to my trusted root store yet the error is still there? Not the most savvy when it comes to certificates any help is greatly appreciated.

About every hour we are getting a Core Dump alert from RTMT on our CUC Publisher. I have included the backtrace below. Has anyone seen this kind of error on Unity Connect 10.5?   ==================================== backtrace - CUCM ================...

Guys, any recommendations for a migration of CUCM 4.3.2 to 10.5 Do you recommend a path with DMA ex : 4.3.2 with DMA to 7.x  then use Prime collaboration to upgrade to 10.x ? thanks

I am installing CUBAC 8.0.X with CUCM 8.0.  Inbound calls to the queue work fine but from the console I cannot dial.  It keeps on coming up with "CT error"

shared employee with one agent in one cluster and the other agent in another cluster and the employee can have only one alias

I know that this can be done from the command line, but I can't seem to find a way to change the Application Administrator password from the GUI.  I can't find a "users" menu.  

Hi, I was trying to do backup on my Cisco Prime Unified Service Monitor (version 9.0) through web interface (Administration -> Server Administration (Common Services) -> Administration -> Backup) because I want to migrate configuration to Prime Colla...

Hi Guys, I have CUCM and CUAC the first time I made the test connectivity was successful but when I clicked on save gave me this message: connection connection test failed. Please check the connection details and try again. Error Data : CONNECTION_E...

Hi Guys, When I tried to connect Attendant console I put the IP address of Attendant server and extension, but gives me :Failed to login to the server IP CT errors. any solution Thanks, Mohammad