Unified Communications Infrastructure

Is there a way to disable the options in the voice mail access prompt? When users access mailbox, Greetings = “To play voice msg press 1, play email press 2, fax press 3, receipt 4, help 0” I do not have email and fax, receipt, help services. How do...

Hi Guys, I installed CUAC 9.1 Business Edition and after I licensed I didn't see system configuration menu ! I can see just Engineering and help menu! What is the problem here? Thanks Mohammad Saeed

So we have been the target of voicemail hackers. This has happened in the past and we disabled Unity calling outbound. Our hope was if we did this the hacking attempts would stop since even if they got in they wouldn't be able to make calls. Unfortun...

Hi, I work in an environment where we have a full time help desk support team. Currently our network team receives calls to reset voicemail pins. My question is, is there a way to setup a role to where the helpdesk personnel are able to reset pins in...

Hi We are looking to implement expressway clustering and I have read the line below (from the guide) several times and I still can't figure it out: "This is achieved by including in the subject alternative names of the Expressway-C certificate the FQ...

Hello, Trying to do a packet capture that limits itself to a /24 network instead of an individual host, or everything. For example: utils network capture eth0 ip src 10.76.62.0 mask 255.255.255.0 Unfortunately this does not capture any packets at ...

Dear Team, Greetings. I prepare a golden lab in my company and I want to match it with CCIE collaboration lab. Please send me a quote for this. Kindly find the following link of CCIE lab BOQ: https://learningnetwork.cisco.com/docs/DOC-20807?utm_sourc...

Hi Guys, The CUAC have 2 licences for console but can only have one user logged in at a time. When second user logs in, first user is kicked out of the system. Not sure if this has to due with the advice from Cisco that number of logged in operators ...

Dear Expert, Would you please clear me the difference between application user (during uccx installation) and unified ccx administrator user(during integration with cucm) from ccm end user ! Regards Nizam

hi we are just finishing an upgrading from CUCM 8.6.4 and CUPS (8.6.5) and CUC 8.6 to CUCM/CUPS/CUC 10.5.(2?) and have a question about SSL certificates we generated separate signing request for  CUCM (publisher) tomcat CUPS tomcat cup-xmmp CUC tomc...