Unified Communications Infrastructure

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Service module for CUE

I have a Cisco 2911 Version 15.3(3)M3 with proper IOS and DSP for voice services, this router provides SRST services for a remote site in my CUCM ver 10.5.1 Ip telephony platform.I need to configure AutoAttendant services with Cisco Unity Express on ...

ev1205 by Explorer
  • 615 Views
  • 4 replies
  • 0 Helpful votes

no Conference Bridge

HelloI'm using  CCM version is cucm 6.1.2.1000-13 .when I try to make a conference call — even between OnNet Party — I get  no conference bridge amessage.Please would you help me to troubleshoot this issueI have the default software conference bridge...

adelbenmo by Beginner
  • 1382 Views
  • 6 replies
  • 0 Helpful votes

Resolved! CTI route point > VM > to Hunt Pilot question + time of day management via Unity Connection call handler

I have a department on campus that currently uses a Unity Connection call handler IVR to manage calls. The department chair has been asking for call queuing for years and wants to try it. Because I suspect he will change his mind later, I want to kee...

lisacoody by Beginner
  • 2055 Views
  • 9 replies
  • 0 Helpful votes