Unified Communications Infrastructure

Hi... Is it possible to route calls on the number in the sip from header (calling number) in cucm 8.5. I would like to route the calls that comes from a specific phone number from pstn to one of our linemachines that is behind cisco ccm and has its ...

Hello Everyone, Can anyone help me with CDR details on forwarded calls which comes from cisco unity connection. Below is the scenario; My incoming calls on PRI is routed on my Cisco Unity Connection to play Welcome Greetings and if nobody answer th...

I just recently converted a CME to CUCM. Everything is working fine except the voicemail is not working. The CME has a ISM module, i uninstalled the CUE application on the ISM but the voicemail is still not working. Do i need to completely remove the...

The publisher hard drive needed to be "hot swapped" due to failure. Once completed, we powered up the Call Manager through the VM. Call Manager did not come up and stopped with the following error message:  kernel panic - not syncing:attempted to kil...

Hi All Can someone please explain what does it mean by ACK, dest SDP null  . The explanation I found is :  An acknowledgement request was recieved but the destination SDP Body was unavailable for the delayed media call. The actual error I am gett...

Hello, We have IM & Presence version 10.5.1.10000-9. Since it is 10.5, it is deployed as a CUCM subscriber node. After we finished configuration we added five jabber clients so that customer can test them. We are now experiencing high cpu utilization...

As an existing system ,The customer have CME on ISR4331. Now they need an auto attendant. We will propose CUC version 11 on UCS-E (UCS-E140S-M2/K9=) but we don't sure about license part for aa-port and part of CUC software. Please suggest me about p...

We have a system setup whereby a user has to add a number 9 prefix in order to make external calls to the number they are dialing. Now, the problem is when users dial Emergency Services such as 999 or 101, they are still having to add the 9 prefix, m...

Hi I tried to add Backup device on CUCM/ DRS, but show to me "Update failed : Unable to access SFTP server. Please ensure the username and password are correct.", I am using WinSCP and I am sure User/Pass. correct. Thanks