Unified Communications Infrastructure

Config:CVP Call Server 4.02CVP VXML Server 4.02ICM 7.2.3Comprehensive Call FlowHi:I deployed a test application from VXML Studio, the app simple plays an audio.When I invoke the application from the ICM Script, it plays :"I'm sorry, there was a probl...

Just upgraded an 8.5(1) CUCM to 10.5(1) and now seeing SOAP-CallRecord Service restart every 10 minutes.  Anyone have any idea what might be causing it?  DB replication appears to be good. User's aren't reporting any calling difficulties.

Hi All I had an issue some days before. I have SRST activated in our environment on one site where in we have 15 phones.  In the time of WAN Outage, our phones get registered with SRST router, but the issue was when WAN came up , only 9 phones were o...

I'll start by saying that we're in a pilot, and thus, I don't have the 'privilege' of funnelling these through TAC.We're evaluating Prime Collaboration Provisioning as an option to offload the extremely tedious process of new user adds/changes to CUC...

Hi,I would like to know the list of Cisco Video and telepresence devices which can be controlled by CTI applications?If you have documentation regarding this, please let me know. Thanks in advance.regardsJeff

Hello everyone, right now i'm trying to configure MVA on CUCM 10.5.2 and a 881 Cisco Voice Gateway. I have a SIP ITSP trunk, for the outside calls. The scheme is something like this: CUCM--->SIP Trunk--->881--->SIP ITSP  When i call from an external ...

I am trying to set a Call Redirect to go to General Delivery Mailbox in the Auto Attendant script using "*22031", like I would dial from my phone. Apparently using the * does not work. Can this be accomplished?

I hope this the right forum for this. We are using CP-8961 phones, with VVC CRS v5.0.  We have our "divert" soft phone button set up to, when selected, to divert the incoming call to the next available agent. If there isn't an agent available, the ca...

 Can I get a demo license for Expressway Core and Edge  running X8.5.1 SW-Version.No need to support B2B or Rich Media Sessions .

Has anyone had any luck pushing apk installer files to the Cisco DX650 IP Phone with Android OS?  I'm hosting the apk installer file from a standard Windows file server as a mime type .apk and able to manually download the file to the DX650 via the b...

Hello Experts,Would anybody clear me the relation between "Maximum No. of users" and "No of Devices supported" in cucm be6000.I'm looking forward your reply.Thanks in advance. Nizam Ahmed