Unified Communications Infrastructure

IP Phone showing upgrading

Dear All, I am using Cisco 7911,7906 IP phones with CUCM 6.1.2 and i am facing an issue. When factory reset the IP phone it continuously showing upgrading screen. checked captures from TFTP server : 09:50:05.692013 10.10.12.91.49481 > TFTP SERVER.TFT...

Issues with multiple mobility identities for a single user

Is there a way to sanely support multiple TCT devices or multiple BOT devices for a single user and have mobility identities? For example, imagine user who has two BOT devices with mobility identities for two different phones. Since the CM cannot ma...

Calling Party Prefix service parameter

We recently upgraded from 7.1.5 to 8.6.2. We had a service parameter to prefix all inbound national calls with a 91 to make calling back missed calls easier. We also had a device pool for contact center devices that ignored the service parameter th...

Presnce 10.0 High Availability Issue

I have two presence 10.0 servers and integrated with CUCM 10.0 cluster , the installation gone successfully and the jabber client works good ,the issue with high availability ,on Presence sub-cluster page the high availability looks normal and all t...

Resolved! CUCM 10.x - number of active calls SNMP

Hello experts, I'd like to ask if it's possible to monitor number of active calls (inbound, outbound) by SNMP.I've already checked MIB and wasn't able to find such object...Not sure if missed or it's simple not possible. thanks, miro

CUPS + Lync Integration. Microsoft Server Type

Hi All,Can anyone shed any insight on the following setting within CUPS.Under the Microsoft RCC Settings the Microsoft Server Type option has MOC Server LCS and MOC Server OCS/Lync.What does this actually do?What would happen if you are using Lync an...

Resolved! Re-IP addressing CUCM Publisher and rest

Hi, I am working on a plan to move following devices to a new DC along with CUBE. I have seen the documentation about re-ip addressing various servers including CUCM and the re-licensing element. Are there any other gotchas I should be aware of? L...

[SOLVED] Unattended Installation

Hi All,Need help on unattended installation of Cisco UC apps.Goal: Unattended installation of Cisco UC apps (i.e. Cisco Unified Communications Manager).Challenge: Bypass the "Proceed with Install" prompt (see attached image).Thank you in advanced.Edi...

Cisco Unified Enterprise Attendant Admin Reset Admin Password

Dears All;Can any one help me to Reset Admin Password webpage log in for Cisco Unified Enterprise Attendant.thanks

Cisco Web Communicator

Hi community,I have developed a simple application to make a Call from browser with "Cisco Web Communicator for Chrome" and windows "Cisco Web Communicator add on". Both the versions are 3.1.0.363. Now i need to test same application with all browser...

Alcatel Lucent, IP Touch 4018 on our network connected using Cisco 3560G not powered up

we have Alcatel Lucent, IP Touch 4018 on our network connected using Cisco 3560G. now we are facing a problem as some of the IP phones are not powered up when connected to the switch. is there a limitation on the number of IP Phones connected to the ...

PCD 10.5(1) discovery error with CUCM 8.6.2.20000-2

I will upgrade CUCM 8.6.2.20000-2 to 10.0.1.12900-2 by PCD 10.5(1)But I can not discovery CUCM 8.6.2.20000-2. It always show error "internal error".How to resolve error on PCD?

ccdm API to manage ICM configuration manager

hi,In order to develop an interface to control campaigns (Outbound) directly from the icm like : enable/disable , change the skill group , and the mode of dialing. as we know there is no such API for this , and conapi is not allowed for us.I have fou...

CCX historical reporting (chat logs??) can it be done from a supervisor machine?

i am not getting much traction and may not be asking the correct questions, but if i have two users chatting with the client software (cisco) and the chat logs are created on their respective pc's. can a supervisor or ccx historical report get to the...

Expressway Mobile Remote Access ( MRA ) setup query

Hi Gents,I'm implementing Expressway C and E version 8.5.2 for MRA and i have the following client setup :- Split horizon DNS.- 2 domains as follows, Internal: domainX.local and external: domainX.com- All UC servers are joining the internal domain, C...

Unified Communications Infrastructure

Forum Posts

IP Phone showing upgrading

Issues with multiple mobility identities for a single user

Calling Party Prefix service parameter

Presnce 10.0 High Availability Issue

Resolved! CUCM 10.x - number of active calls SNMP

CUPS + Lync Integration. Microsoft Server Type

Resolved! Re-IP addressing CUCM Publisher and rest

[SOLVED] Unattended Installation

Cisco Unified Enterprise Attendant Admin Reset Admin Password

Cisco Web Communicator

Alcatel Lucent, IP Touch 4018 on our network connected using Cisco 3560G not powered up

PCD 10.5(1) discovery error with CUCM 8.6.2.20000-2

ccdm API to manage ICM configuration manager

CCX historical reporting (chat logs??) can it be done from a supervisor machine?

Expressway Mobile Remote Access ( MRA ) setup query

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