Hi I tried to add Backup device on CUCM/ DRS, but show to me "Update failed : Unable to access SFTP server. Please ensure the username and password are correct.", I am using WinSCP and I am sure User/Pass. correct. Thanks
Hi I tried to add Backup device on CUCM/ DRS, but show to me "Update failed : Unable to access SFTP server. Please ensure the username and password are correct.", I am using WinSCP and I am sure User/Pass. correct. Thanks
Hi, I have issue with call forwarding, I have configured the extension that, if some one not available then transfer to his mobile...when some one call from extension then it is forwarding but if some one call from mobile then it did not forward ...
Hi, We have an alarm of high utilization MTP resources. We are monitoring continuosly the MTP resources and are not released. We have not complaints from the customer, but it seems to have a strange behaivour. Please, could you help us with this is...
Hi, I was wondering how could you see who had made changes in call manager(I.E name change, key change, new phone added,etc) Any kind of history report? CUCM 8.65. Thanks Ernie
Hi there, One of my client would like to migrate their existing Unity Connection from 7.1.2 to 11.x from MCS server to BE6K. Based on the Unity connection 11 release notes, UC7.1.2 cannot be directly upgrade to 11.x, I first need to upgrade to an in...
When clicking on a hyperlink on the Device page, to modify a BLF speed dial, the window and page that opens ("Busy Lamp Field Speed Dial Configuration") becomes unresponsive, and eventually reloads, or eventually causes the original window and page t...
Hi,I have recently added two new subscribers to the CUCM cluster but they do not appear in RTMT. RTMT also shows a deleted subscriber.The new subscribers are all in use and are working ok. Any tips? Thanks. BR Henrik
Hi All, I am trying to understand the terms Domain & Service area used by PCP vs that of CUCM. Ive went thru the doc, which biefly explains the terms, but still could not get a clear meaning to it. Example, if have a CUCM-01 in HQ and another CUCM02...
Hi All I am trying to understand Translation profiles in CME. Can someone please help me make the following profiles understand ? As far as I know, we have to go for Match & Replace rule, but I dont understand the same in the following examples. ==...
I have CME 10.5 running SIP phones. I have a hung group configured as below: voice hunt-group 1 parallel list 8901,8902,8903,8904,8905 timeout 20 pilot 8930 Inbound calls from outside hit the Unity Conn voicemail system and when callers press 0, the ...
How can I assign multiple service areas to service tempates when doing batch provisioning?OrderType UserID ProductName TemplateName Processor Service Domain ServiceArea UserRole Softkey Template User Locale Softkey Template User LocaleaddServiceTempl...
Hello All, I do apologize if this post is "misplaced", these forums are quite robust. Quite simply I'm looking at my options of obtaining a demo version of the CUCM with limited DLU's. I see all over the forums mentions of people using this, but am ...
Since upgrading to UCM 10.6, users in our call center have been having trouble with the CAD window automatically minimizing twice during a supervised transfer. This never used to happen. Not only is it a pain for them to keep opening it from the ta...
I am setting up MVA and have run into a strange issue. The setup is as follows: Local CUCM DN: 5551234 Remote Destination: 19995551234 The remove destination number listed above is associated with the cucm dn above as well. When I dial in to th...
Is there a way in CUCM to catch un-routeable or invalid dialed numbers and either send them to an operator/DN or to play an announcement? At the moment these types of calls just get a fast-busy.For example, in Avaya there is an intercept treatment f...
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