Unified Communications Infrastructure

Hey guys,I have two seperate clusters that I want to interact that has different CUCM versions. I am planing to go to ver 8 but one version is 6.0.1.2000-3 and the other is 7.1.3.30000-1. How should I proceed to get both versions at 7.1.3.30000-1, an...

Hi,i'm trying to run cqm 8.5.2.18 on a windows7 x32 ,/ Ie11 / jre 1.6u16When i try to listen to the recordings i get PLYR2003 error , there was a problem downloading the file, try again or contact your monitoring and recording administrator.i read th...

I’m trying to change a gadget in Finesse but need some assistance.<id>queueData</id>                <label>finesse.container.tabs.supervisor.queueDataLabel</label>                <columns>                    <column>                        <gadgets><...

Hi all, Good day to all. Currently we are having issues that the CUCM that is the Publisher is not synchronizing to any of the NTP servers it has set. The current version running for CUCM is the 8.6.2 and it is hosted on a vmware Esx 5.0, but the NTP...

Hi   I need to change the inbound messages form my Elastix to CUCM with NAT Problem   FROM   To: <sip:2785@10.9.5.8>;tag=55175~d89b35a4-e372-491a-b327-2b984a9839b6-30232487   TO   To:<2785@10.1.1.1>;tag=55175~d89b35a4-e372-491a-b327-2b984a9839b6-3023...

Hi everyone, Could i use the newest Cisco Jabber 11.x Iphone only voice on CUCM 8.5?, if yes so, What is the procedure? I really appreciate all your help.  Thanks,  Alexis 

Dear Team, I am trying to download Cisco PCD for testing but i didn't find the location. Can any one help me, how to download this software? Because i am planning to test. Thanks in advance. Regards,Seshu

Hi all, I tried to integrate Unity Connection 8.6 with Office365 for unified messaging,  got error message below while running testing.  Any thoughts?    Your help/input is much appreciated.                 Master001 Test the unified messaging servic...

Using System version: 8.5.1.12900-7 When calls are made inbound, both inside and outside of the company, many of our phones display who is calling and to what extension the call is going to.How can I disable this, as I don't care to see who is callin...

I noticed in the release notes of CUAC 11, it references improvements to Call Park views.  Does anyone have any detail on this?  What specifically changed?