Unified Communications Infrastructure

Reset root Password Prime Collaboration 9.5

Hi everyone, can anyone help me with the know how of password reset or retrieving of the root password of a Prime Collaboration 9.5 VM. Thanks!!!

Resolved! IM&Presence new installation - Use the newest release or some of the older releases

I'm implementing BE6000 and now I should implement IM&Presence.I was wondering whether I should use the pre-installed 10.5.1.10000-9 or should I go with the newest 10.5.2.20000-1.The version of installed CUCM is 10.5.2.10000-5. Usually I avoid the la...

SpeechView transcription delivery to distribution list in Unity Connection

Discovered that SpeechView is sending out voicemail transcriptions to non-enabled users when a SpeechView enabled user sends a message to a distribution list.If a SpeechView enabled user sends an individual message to a non-enabled user, this is not ...

Migrating from 7.1.3 to 10.5 I am getting a critical error. The Installation has encountered a unrcoverable internal error

exceeded timed threshold of 3600 seconds

How do I display the calling number as a Desk Caller ID on the received Remote Desination instead of actual caller ID information

We have a mobile connect feature configured.... 1. Calling party A2. Called Party B3. Remote Destination C Caller Calling A ------------------>>> To B >>>>> Remote Destination C picks the call. It shows the the mobile number caller ID rather than t...

CUBAC 9.1.1.x VERSION end up client machine error while logging

Hi All, User machine ends up in a error "Cannot login as the server cannot be located"User configuration is prefect as user is able to login using different machine.CUBAC server is reachable from user machine.Some machine configuration or registry va...

ISM-SRE-300-K9 Failed

HelloIm installing a CUCME + CUE, after the instalation of the ISM-SRE-300-K9 in 2921i configure the module but in show commands it appears as failed, and i cannot access the service module.IOS : c2900-universalk9-mz.SPA.151-4.M2CUCME: 8.6CUE Module:...

Some UCCX 10.5 queue counters are not reset to 0 by midnight.

Hi All,Stats from UCCX 10.5 counters for calls handled are supposed to be reset at midnight. But there is a issue as counter is not being reset zero for all queues. For example, some call queue counters shows as zero and others are not. Once they ...

Integration Cisco CUCM and Microsoft Lync

Hi All, Is it possible to integrate Lync 2010 with Cisco Call Manager in version 6 ??Personally, I think version 6 is quite old so may be there are problems of integration with lync 2010... Waiting for your replies.Regards,Mukendra JANGHU

What are the mandatory fields needed to setup/register the SIP phone manually in CUCM

What are the mandatory fields needed to setup/register the SIP phone manually.Also, if someone can let me know the mandatory fields for Cisco based SIP phone and also the third party SIP hard phones like Avaya or any other Third party SIP phones both...

Pocedure to install HA with a Bussiness Edition 6000

Hello,I have two B6K and I need to install HA each others, We going to install basic applications (CUCM, Unity and Presence) but I don not have clear the procedure in a B6K. Regards,

Disabling SNR (Single Number Reach) automatically for the calls coming from same devicepool

HiIs it possible to disable SNR feature for the inbound calls, which are coming internally.(or for the calls coming from same devicepool) ?

State of IP phone

Is there a field or variable in Call Manager showing the status of an IP phone it is talking or not?Andy

Webex Productivity Tools Uninstall

Hi there,I seem to have installed the latest version of Productivity Tools just fine. The only problem is that the older version is also still installed. How do I get rid of it please? Uninstall does'nt work because it wants PTools.MSI and I don't ha...

AXL SQL Query user-extension- line group-hunt group mapping

Hi allI want to take an export about user-extension- line group-hunt group mappingCan somebody help me about it I have CUCM 9.1

Unified Communications Infrastructure

Forum Posts

Reset root Password Prime Collaboration 9.5

Resolved! IM&Presence new installation - Use the newest release or some of the older releases

SpeechView transcription delivery to distribution list in Unity Connection

Migrating from 7.1.3 to 10.5 I am getting a critical error. The Installation has encountered a unrcoverable internal error

How do I display the calling number as a Desk Caller ID on the received Remote Desination instead of actual caller ID information

CUBAC 9.1.1.x VERSION end up client machine error while logging

ISM-SRE-300-K9 Failed

Some UCCX 10.5 queue counters are not reset to 0 by midnight.

Integration Cisco CUCM and Microsoft Lync

What are the mandatory fields needed to setup/register the SIP phone manually in CUCM

Pocedure to install HA with a Bussiness Edition 6000

Disabling SNR (Single Number Reach) automatically for the calls coming from same devicepool

State of IP phone

Webex Productivity Tools Uninstall

AXL SQL Query user-extension- line group-hunt group mapping

Hearty congratulations to the December Spotlight Award winners!

Renew.cisco.com just got refreshed, and it will make your life easier!

Announcing Resources That Guide You to Success

CUCM 12.0 to 12.5 PCD migration

CUCM Constantly Disconnecting TCP Socket

"Service Manager is currently busy" After Restarting Cisco XCP Router

Secure SIP integration between CUCM and IM&P...

Monitoring/alerting for issues with Unified Messaging and Speechview

Oauth access tokens

How integrate two CUP server with different domain ?..

CuCM SQL table for shared lines

CUCM CentOS end of support

Easiest way to greeting a call before hunt then voicemail if no answer