Unified Communications Infrastructure

hello all , quick question . 2911  setting up the call manager express .my problem is  i dont see anyone copying the files over with a flash card reader . can this be done ?  unzip the files and copy it over to the flash directory with a flash card r...

In Prime Collaboration Deployment, install guide, says PCD  requires that you use a DNS server. However in the Release Notes it states: "If you require DNS on a PCD system, be sure to administer the DNS during PCD install". If there is no DNS for the...

Hi, I discovered a problem from the Application Management can not play wav files. I do not understand the reason (see image attached)please, help me. 

Dear friends, Please help me when i want to call to Long distance dial-peer voice 1000 pots cut my call. !dial-peer voice 1 voip description ***CUCM1*** destination-pattern [1-4]...$ session protocol sipv2 session target ipv4:10.x.x.x voice-class cod...

Currently I have the version 10.5 of CPC Assurence, in End-User Impact in the default dashboard I can see the register and unregister phone, but I see that until you spend 30 minutes this value is refreshed. Could you help me what and where change th...

Hello, I'm putting license DEMO in to CUCM 8.5, but get this error: Error: License File Exception (check the log file for details) Feature Is Locked To A Different host (-9,3035)

Hello All,I´m planning to migrate Cisco Unity Express Version 3.1 to 8.6.9 on NM-CUE-EC Module, because we have CUCM 10.5. However i see that CUE 8.6.9 is only supported on ISM and SM Modules. According to this can´t integrate CUCM ver 10.5  with CUE...

How does Cisco Quality Manager work with the UCM platform, Unity, and CCX. I have never heard of it till I got to my new job? Also any learning resources/blogs on QM would be great, also CCX. Thanks.

Hi All,Anyone facing the problem below?Am I hitting the bugs below? For me it is just straight forward upgrade, but anyhow it is failed.CSCus33633CSCus33633Failed Logs :admin:utils system switch-versionActive Master Version: 10.5.1.10000-7Inactive Ma...

Hello experts,I was wondering if anyone knows if there is a guide or consideration to take in order to determine the number of Operators that should be activated on a Cisco Unified Attendant Console Advanced.Should the number be determined based on t...