Unified Communications Infrastructure

Hello, I have configured a SIP TRUNK CUBE making between a CUCM - CUBE - AVAYA.When a Call Manager phone calls Called the name does not appear.Checking the debug ccsip message, I see the name in the Contact field.CUCM = 8.6CUBE = 151-4 *Mar 27 15:29:...

So, I work for a School District that uses CISCO Unified IP Phones 7940 Series and we use the CISCO Jabber Client for Windows to aid us with answering calls.One of my coworkers has a bunch of Error Notifications and nothing we do removes them from th...

Trying to get access to the CUCM database (we have version 10.5) to be able to run custom reports. We currently have a linked server in SQL Management Studio for UCCX with an Informix ODBC driver set up as a system DSN... Is there a similar way of do...

Here is a summary of what we are trying to accomplish:-- caller calls into a DID-- caller keys in his/her ID#-- caller then gets directed to a specific agent that he/she has already been dealing with on an ongoing basis Here is what I believe should ...

CUCM 6.1 and Unity 5.0Call pickup is working when dialing directly to a phone in the pickup group.However, if the call goes to a Route point that is configured to go to a Unity call handler, the user then hits 0 which transfers to the same phone the ...

Hi experts!I am trying to do a jump upgrade from CUCM 7.1.5 to version 9.1.2, I have installed the refresh cop file and erased the licexpiry file, I used the CUCM 9.1.2 OVA to build the CUCM 7.1.5 VM and uploaded the backup from the MCS server but ev...

Hi, I just wanted to know what IP addresses/URL and ports the PLM uses when it tries to contact the Cisco licensing servers. The security team wants to know what access to allow for the PLM through the firewall. Also would it be the same thing for EL...

Hello,We would like to activate the Service Name display on devices 8961 & 8945. There is a field called "ASCII Service Name" but we would like to know how it is possible to display non ascii characters or accents into the Names of the Services on th...

I guess right isn't the proper way to say it, but is this possible what I'm trying...Situation - will be upgrading our CUCM to 10.5 soon, we need to get the ball rolling installing a CUAC server to go first though since right now CUCM is on VMs and C...

I have a client which is private. They have many type phones that we need to change with new one. I want erase all information like call history, Itl files, tftp servers etc.My first question is : What can I do to delete all these kind of information...

Hi, There is not much information on Cisco unified Callconnector Operator from Cisco, there is no user guide on Operator nor any configuration document. I want to know if it support integration with LDAP and if it supports the SIP phone? Also, like t...

Hello,Cisco Unity Connection version: 8.6.2ES44.22900-44Is there a way to restrict remote access to voicemail on a per extension basis? (Allow or Not Allow)