Unified Communications Infrastructure

Hi,Is it possible to add Phones and associate them to end-user?  I want to add new end point as a new service for end user, i select the type Cisco 7942 for example, but cisco prime notify that i don't specify type of end point.I will appreciate some...

Hello All,I've run into a problem that happened after some scheduled, but headache inducing network maintenance. For a short while our CUCM was offline and now a lot of our phones cannot access the ringlist.xml file, do not log missed calls, and our ...

Hi I have installed and set up a mediasense server and integrated it with the CUCM 9 call manager. I am trying to test the voice and video recording function.I have created a sip trunk on the CUCM9, the SIP Trunk is with the IP address of this medias...

hi buddies, i wonder how can i redirect a queued call to a voicemail of a valid extension using CCX editor?i just uploaded my script (does not working as i wanted regarding voicemail)if can anybody help me i will be very happy!!  

Hi Everyone, I've been searching all over the place but can't seem to find where this is controlled. I Have a CUCM/Unity 10.5 setupMy problem is that when in a call handler and entering in an extension to transfer to I get the message "Wait While I t...

I am deploying RTMT 9.1 and have configured email alerts for Authentication Failures.  Is there a way to configure a custom alert for Successful Logins?  TIA

Is Zhone MXK FXS ports are supported and can be configured by CUCM?

Hi All, We are planing to do a 4 server CUCM upgrade (physical to  VM) from ver 7.1.5 to ver 10. Below is the plan - Upgrade the CUCM on current MCS servers to ver 9 (bridge upgrade) and take a DRS backup- Install CUCM ver 9 on VM and perform the bac...

Hello, I'm looking for a monitoring solution to detect BBU failure for our UCS C210 running CIMC 1.4(3p)Two leads that come to mind are- SNMP- LSI MegaRAID Storage Manager SNMP, the OID CISCO suggests to do that is 1.3.6.1.4.1.9.9.719.1.45.11.1.9 (bb...

HiI have a problem. There is no video in case of calls 9951 or Jabber. System version: 8.6.2.24901-1In settings of phones video is enabled and MTP resource is added. Camera is on and show picture.  Settings of system default arguments. Phones is work...

I have 2 WLCs, 1 WCS, and Prime 2.1. I was getting my email notifications ok.  But since I upgraded my WLCs from 7.3 to 8.0.110.0 I am getting double notifications, and I also noticed that now I am getting "associated to controller" notifications wit...

Hello - I'm trying to figure out if there is away with a call handler that someone can call to go directly into someones mailbox without riging the phone.  Internally the end users dial * and the extension.  How can we do this when someone is externa...