Unified Communications Infrastructure

Ugrent --CUCM Upgrade 8.6 to 10.5 issue

Hello all,We have upgraded CUCM from 8.6 to 10.5 (direct upgrade).After upgrade we cant make changes into CUCM Publisher. While adding phones or device profile we are facing following error:Add failed. The Insert privilege is required for this operat...

Unity Connection 8.6 - Office 365 UM Integration - Strange IPv6 DNS Resolution

Hi everyone, I am integrating Cisco Unity 8.6 with Microsoft Office 365 and I am getting a strange IPv6 issue that is preventing the system from accessing the mailbox in the could. All the instructions were followed, and the hosted exchange server wa...

Resolved! PRI Activity

Is there any way to watch a live report of my PRI activity?I've been getting complaints from staff that they are unable to dial out at points, and I want to see how busy our PRI channels are at any given time. We have two PRI's and only 160 people in...

CME to CUCM v9 Upgrade

Hi,I wanted to upgrade my current CME to SRST. and upgrade the CME users to exciting global CUCM v9we had discussion with Cisco. Cisco requested to give the the number of CME users, number of analog and public space phones in current CME. how to chec...

Unity Connection Video Greetings

Hi Team,in my lab i installed CUCM and unity Connection ( 10.5 version) and media sense for video greetings. i configured video server and video service accounts in unity connection and tested connection it seems good.in media sense server i uploaded...

Which partition contains Unity Connection Mailbox Stores?

I'm working with a big Unity Connection deployment. It will exceed 10,000 users by year end and will likely hit 20,000+ users in about 18 months. I have two mailbox stores currently and I know I will need at least two more in the future.My concern is...

Ho to add external phone number to Cisco 7911 or extension

We have CCM 8.2 and need to add external phone number from the list to one of extension. I added the phone number to External Phone Number Mask under line configuration on the phone. Additionally I created translation pattern and still no luck. I use...

unity 8.0 callhandler

Hi, I have created a "call handler" in unity, i don´t how to send a DID to it from Callmanager... with a dn forward to "pilot number", with "translation pattern"?? ThanksAnna.

Upgrade CUCM 9.1 (BE6K) to CUCM 10.5

Hi All,We are facing the process to update CUCM and I&M on a BE6K platform from 9.1 version to the latest one (CUCM 10.5),The UCSS is still valid.Could someone put us on the right direction?Is Expressway Core and Edge already included if my CUCM upgr...

CUC 10.0.1 cluster status stuck in Split Brain Recovery (SBR) on Primary server - HA reports fine.

Hi,Have a 10.01.11900 CUC cluster and everything is working fine (no one having issues with voice mail, etc) but the cluster status reports is not consistent. DBreplication is showing 2 on both servers. Primary unity server cluster status shows Prim...

PCA Version: 10.5.1 - Purging Unknown Endpoints

Dear fellow forum users. I have a PCA Version: 10.5.1 using for cluster of CUCM 9.1. I understand if a phone is configured in the CUCM database but not registered (i.e. not on the network) Prime will put that device in a folder called Unknown Endpoin...

CPC Assurance - Not showing E1 CAS Channel status

Hello, I'm evaluating Cisco Prime Collaboration Assurance but I have some information on performance graphs that are not shown the right information, on E1 CAS Channel status, all channels are shown as idle, and I'll like to know what could be wrong ...

CWMS 2.0 installation issue with 50 user option

We are getting attached error while installation CWMS 2.0 on ucs server ( OVA details is cisco-webex-meetings-server-2.0.1.2.B-AE.ova ) but at a same time we are able to install 250 user from same ova file, can any one let me know is it related to ov...

Attendant Console user to reports

Hi,I have installed enterprise attendant console 8.6 and I would like to create a new user just to take to reports different to administrator, is this possible? I appreciate your help.

CUCM End User Administration

Our Helpdesk staff performs the basic functions of add/remove phones and add/remove users from CUCM. We've just upgraded from CM 4.2 to CUCM 8.5(1). We are using the integrated CUCM LDAP and not AD integration. My Helpdesk users are able to use th...

Unified Communications Infrastructure

Forum Posts

Ugrent --CUCM Upgrade 8.6 to 10.5 issue

Unity Connection 8.6 - Office 365 UM Integration - Strange IPv6 DNS Resolution

Resolved! PRI Activity

CME to CUCM v9 Upgrade

Unity Connection Video Greetings

Which partition contains Unity Connection Mailbox Stores?

Ho to add external phone number to Cisco 7911 or extension

unity 8.0 callhandler

Upgrade CUCM 9.1 (BE6K) to CUCM 10.5

CUC 10.0.1 cluster status stuck in Split Brain Recovery (SBR) on Primary server - HA reports fine.

PCA Version: 10.5.1 - Purging Unknown Endpoints

CPC Assurance - Not showing E1 CAS Channel status

CWMS 2.0 installation issue with 50 user option

Attendant Console user to reports

CUCM End User Administration

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