Unified Communications Infrastructure

Hello, We have 8.6CCUM and I thought I could change the voice mail schedule for one extension by going to Unity Connection>USER>Active Schedule > create new one, but still company default schedule overrides that settings. I believe I am looking into ...

Question was possed, in ACD application the default status is Not Ready, Ready, Talking, Work and Reserved, can there be a way to customize one of those options to show, Lunch or some other status?

Hello i see in Cisco Prime Collaboration the following minor alarms: Description=SNMP entity has received a protocol message that is not properly authenticated 2014-10-16 13:37:09    Local7.Critical    62.25.80.199    Oct 16 13:37:06 HCCPCA3A CPCMHCC...

Hidone a 5k COBRAS migration today and had about 20 users that conflicted on the import reporting a clash with similar ALIAS. I chose the option to overwrite the user which had the same Alias . Problem i had was that the save key remained greyed out ...

I have a group mailbox that has over 100+ messages in it and because of this they cannot accept new or send any messages. I have tried to set up IMAP and relay it to an email address but it doesn't look like this is working because of the max limit r...

Dear allI have a CUCM version 7, I want to migrate version 10.5 but i failed. I make a PCD for migrate but CUCM version 7 have error Invalid path specified for floppy destination when export configuration CUCM.I do same document and file boot in fres...

Dear allI have a CUCM version 7, I want to migrate version 10.5 but i failed. I make a PCD for migrate but CUCM version 7 have error Invalid path specified for floppy destination when export configuration CUCM.I do same document and file boot in fres...

Hi,How to change CUCM 10.5.2 Cluser ID (Enterprise Parameters) and monitor Multiple Clusters(CUCM, VCS etc.) by Collaboration Assurance 10.6 Thanks in Advance

hello, i am having cucm 10.5.1 and mgcp 2921 gateway with 1 PRi line..\now i have added 1 vic-4fxo port for analog lines that are direct terminating on fxo card of router. i want to use these analog direct lines for fax only.what configuration do i n...

Hello, We are planning our migration from CUCM 9.1 to 10.5.I want to do a phone firmware upgrade before upgrading the cluster, to minimize phone upgrades. Planning to use PFD (Peer File) for this.My question is, what would be the best strategy to upg...

Hello, I'm running Attendant Console Standard 10.5 in conjunction with hunt groups in CUCM 10.5 using native call queuing.   Queuing is working fine except that the customer wants to be able to see queued calls in real time.   I configured the queue ...