Unified Communications Infrastructure

Hello, we have a Cisco Unified Attendant Console Advanced (CUACA) 10.5.2.10. We have an issue with Automatic Campon on blind transfer. It seems that we hit this bug: CSCus07434 (Automatic Campon on blind transfer not working on CUAC Advanced 10.5.x) ...

Greeting All,  I am trying to migrate an existing cluster from version 7.1.5 to 10.5: - I installed the refresh upgrade cop file on the 7.1.5 cluster.- Installed the PCD.- Run the migration task_export done successfully. but when the publisher server...

Using the message shuttle to move some 27k messages between a v7.1 system and a version 9.1 system. For the most part, it's working. However, I got some 250 errors that all resemble this: [Thread 006], [15/03/21 05:08:38], (error) fetching email via ...

If I currently have bourght both CM9.X-K9-LAB and CM10.X-K9-LKAB= am I them able to test an 9 to 10 upgrade or ?Are there a SKU for CCX 9 for Non Production Systems as well ?? I've found CCX-10-NPS-K9=

I noticed today that there is no graphical information being populated in RTMT for one of our CUCM subscribers.  Everything is working operationally from what I can tell but wanted to see if anyone else had experienced an issue like this?   I have at...

Hi,I'm working on a Data Centre migration project and we are looking at migrating a current CUCM v9.1.2 & ARC v6.0.1 environment running on virtual machines on ESX hosts.Can we use Plate-spin as a migration tool to clone the virtual machines and CUCM...

We have a fairly new CUCM installation (10.5.1.10000-7) with a 2951 gateway (running IOS 15.2(4)M6a with one trunk group with two T1/PRI's.  I am trying to setup a translation (or maybe transformation, whichever is appropriate) to translate an incomi...

Hello All, I'm Implementing Cisco Unified Workforce Optimization primarily for call recording but I am confused on the licensing. I received a part code of CCX-10-CR-LIC but does this get registered to the CCX, should it go against the QC application...

Hello, guys! As you all know, providing management and provision for speed dials and BLFs on UC phones with expansion modules (like 7915/7916) is a huge pain in the ass, if we talk about enterprise environment. Sure, such great instrument as Bulk Adm...