Unified Communications Infrastructure

Hello all,I have installed Prime Collaboration Assurance (10.6) plus Prime Collaboration Provisioning (10.6)  and I have attached both with the Prime Collaboration 360 option.I have tried to install SSL certificates signed by the internal CA. With Pr...

I have a demo lab setup and decided we wanted to try Speechview since it is a feature that we never really use.  My question is, can you use Unity Connection in itself to receive the message, transcribe it,  and then view it via the web portal?  All ...

hi i have cucm integrated with cisco unity connectioni would like to configure auto attendant (AA) to realize this scenario:if i call for ex: 999 i get auto attendant and then it ask meto get sell service press 4000 , to get technical service press 4...

HiI want to know what is the cost crossover point of on-premise & cloud base UC. In which point hosted UC is less expensive and is which point more expensive compare to on-premise solution. Any TCO calculator is available in Cisco?Please help. Thanks...

Is there any workaround to get Unity 7.x working with Office 365?

Hi, All my 2500 phones are at sccp.9-4-2-1.cop.sgn version. Is the 10.5.2 CUCM come with sccp.9-4-2-1, if not :      Wich step to load 10.5.2 device pack ?     wich step to load locale installer ?     or wich step to modify device default loads file ...

I have a MRG consists of two CFB, it is found one is registered with CCM, the other is not.  some users complain that the ad-hoc conference soft button is not working. So is that due  one of the CFB is not registered? (I know all same type of resourc...

I am currently setting up a test setup of the Manager Assistant Console in proxy mode and have a few questions about the proxy lines and the intercom lines. In the setup guide, Manager and Assistant Phone Configurations tell you to configure the phon...

HiI am trying to do some maintenance on my VG224.  I have a phone that is no longer in use.  I have unassociated the mac address from the DN and but I wan to know if I can just delete the device so it will unregister or if I need to do some other pro...

Hello, It's all in the text. In CUCM 9.1.2 and later, is there a way to connect onto a sub or a publisher using an SFTP client ?If yes what are the priviledges necessary do do that ? Thanks

Hi All, Kindly help me to fix the issue. H323 gateway with 2 E1 trunk with different DID ranges are displaying wrong caller ID . All ports of H323 GATEWAY is chooses for calls and that too the channel selection is circular. The outbound calls going t...