Unified Communications Infrastructure

Is there a way to disable enabling of Alternate Transfer function on user's phone options menu (TUI)?   Either at user level or Class Of Service or some other level? Or just by using restriction tables so transfers aren't allowed to patterns we don't...

Hey guys, I got a issue that I am currently investigating and just looking for a brain dump on top of what I am already looking into.  Basically I got a site that gets occasional one-way audio at a front desk from external callers.  They solve the pr...

Somewhat new to me, but I have verified that we have enough licenses installed to support a new phone. Shows device is active and trusted but registration is rejected.

I know that changing the first NTP server will affect the license for UCCX and CUCM. Is this true for adding or modifying the second NTP server?I want add a second NTP server and I want to avoid re-licensing.Thank you! 

Looking for some information on how to proceed. Here's a little back ground on our setup.2 UCS-C210-M2 Servers with ESXi 4.0 running CUCM & CUC on VM's. We upgraded from 4.3 to 8.0. Ran 8.0 for a year and a half then upgraded to 8.6. Everything was w...

Hello, I have a strange issue.  I have a customer who has CUCM / UCCX / Presence and Unity Connection installation on a BE6k.  A couple times a week one of the users is reporting that her account is locked out.  When we take a look at the audit logs ...

Hello, I'm using InformaCast version 9.1.1 with CUCM 10.5.1.10000-7.   When I have InformaCast attempt to discover phones, I get the following error message: Unable to build recipient groups: java.lang.Exception: Unable to get Communications Manager ...

Hi there, Quick question regarding unity connection and user creation.We have a full E164 dial plan, so all our users in unity connection are created with an extension like "+33589XXXXX" as well as an altername extensions like "XXXXX".Question is:Is ...

Hi Guys, I am trying to access the NBI documentation by using the link http://<PCA ipaddr>/emsam/nbi/nbiDocumentation. I am logged in as globaladmin, but nothing loads on the page. I have tried this with compatible browsers IE9 and Firefox 24 ESR. Ca...

I m trying to install cme-vm-full-k9.SPA.sme.8.6.10.prt1 on cisco 2901. after putting the command "service-module ISM 0/0 install URL ftp://"got an error as mentioned below. %Error: Couldn't open ftp://*****.******@10.45.23.45/dir/cme-vm-full-k9.SPA....

Cisco Unity Connection version: 9.1.2TT1.11900-2TT1 Small installation - less than 200 subscribers.  Caller leaves a standard voicemessage for a CUC subscriber.  The MWI is lit on the phone, and the email with .wav attachment is delivered to Outlook ...

It seems that Speech Connect port now has to be configured as a separate port to voice ports and it is now a licensed feature in CUXN 9.0? Has anyone seen any documentation on this as in the past speechconnect was a feature that came with user licens...

HI EveryoneI'm helping a friend of my move his CUCMBE from 5000 to 6000, and I wanted to know are steps I'm taking are they correct.1. Create the new CUCMBE 6000 server2. Take a backup of the current data from the CUCMBE 50003. Import the User data f...

I have 4 offices that were closed and all their config on CM is still there... Gateways, Routes, Regions, MTP, Conf Bridge, Partitions, etc. etc.Is there anything other than checking dependencies that I need to be concerned about in deleting all of t...