Unified Communications Infrastructure

I currently have clients on Lync who utilize Open/Dynamic federation extensively.  They honestly don't know how many organizations they're users are federated with (although they could check, let's be honest).  Reading the documentation, I can't see ...

Does someone knows how CER deal with EMCC and PSAP callback in a multicluster CER-CUCM enviroment.Example: EMCC roaming phone make a 911 call and is redirected to his "home" CER by its "visiting" CER. Home CER send the call to the PSTN. When  PSAP ca...

hello all , quick question . 2911  setting up the call manager express .my problem is  i dont see anyone copying the files over with a flash card reader . can this be done ?  unzip the files and copy it over to the flash directory with a flash card r...

In Prime Collaboration Deployment, install guide, says PCD  requires that you use a DNS server. However in the Release Notes it states: "If you require DNS on a PCD system, be sure to administer the DNS during PCD install". If there is no DNS for the...

Hi, I discovered a problem from the Application Management can not play wav files. I do not understand the reason (see image attached)please, help me. 

Dear friends, Please help me when i want to call to Long distance dial-peer voice 1000 pots cut my call. !dial-peer voice 1 voip description ***CUCM1*** destination-pattern [1-4]...$ session protocol sipv2 session target ipv4:10.x.x.x voice-class cod...

Currently I have the version 10.5 of CPC Assurence, in End-User Impact in the default dashboard I can see the register and unregister phone, but I see that until you spend 30 minutes this value is refreshed. Could you help me what and where change th...

Hello, I'm putting license DEMO in to CUCM 8.5, but get this error: Error: License File Exception (check the log file for details) Feature Is Locked To A Different host (-9,3035)

Hello All,I´m planning to migrate Cisco Unity Express Version 3.1 to 8.6.9 on NM-CUE-EC Module, because we have CUCM 10.5. However i see that CUE 8.6.9 is only supported on ISM and SM Modules. According to this can´t integrate CUCM ver 10.5  with CUE...

How does Cisco Quality Manager work with the UCM platform, Unity, and CCX. I have never heard of it till I got to my new job? Also any learning resources/blogs on QM would be great, also CCX. Thanks.