Unified Communications Infrastructure

Hello,I have a IPVC-3515-MCU12 appliance that I'm looking to integrate it with CUCM for video conference for 9971 IP Phones, the device only has an IP address configured, actually I'm stuck because I don't have access via GUI (there is no response), ...

I just noticed that we dont have a company directory or a personal directory option on our phones when we press the Directories button.  I havent got a clue where to look to configure this.  Can someone point me in the right direction.

Hi all, I am trying to build a lab which integrates CUCM, CVP, ISR and other component but not finding any useful doc for the same. Since new to voice any help here would be appreciated. Attaching the topology diagram.

Is it possible  to have Phone A roll over to Phone B  from 8 to 12 and then have Phone A roll over to Phone C from 12 to 5

Can anyone supply me with a URL for downloading a basic user's guide for the UC 7937 Phone?

UCCX Scripting - we already have an existing script but we need to route the calls to voice mail aftre 3 minuites if nobody is answer the call or morethan 3 mins in a Queue.

Hello, I just updated CUCILync to 9.7.4 (then to 9.7.5) and noticed that the voicemail tab is missing.  Also there is no place to configure the Voicemail server in the client.I read that newer Jabber versions require some settings on the IM&P server,...

Hello, we already upgrade 8.6.2 to 9.1.2.12042-1. After the upgrade it is not possible to paste the user password in the ucmuser Logon dialogbox in the field password. Copy/paste the username is possible. I can´t also find a note in Bug Tool or Relea...

HiAt present CUCM is running with single node MCS 7835I (v8.6) in cluster. Now planning to implement cluster by building subscriber with version 10.X  on VM to existing MCS 7835I which remains as publisher. Does cluster support dissimilar hardware an...

Hi all,I can't seem to get DTMF passing between CUCM 8.0 and Exchange 2010.  I've followed the guide posted in the documents section and did the integration.  I made the SIP trunk in Call Manager point to the Exchange server using RFC 2833 for DTMF R...

Dear Community, is there a documentation for the installation of patch CSCur04820 on Prime Collaboration Assurance 10.5.1? In the software downloads sections, there is no readme file provided. Your answers are greatly appreciated. Best regardsIgor

Dear Community, is there a documentation for the installation of patch CSCur04820 on Prime Collaboration Assurance 10.5.1? In the software downloads sections, there is no readme file provided. Your answers are greatly appreciated. Best regardsIgor